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Sarah Nasike Wanyonyi Waitress/Barista

US, CANADA
• Computer Skills and Able to use POS • Microsoft Office Suites • TypesettingfilingInstalling and Uninstalling of Programmes of the computer • Housekeeping and Room Service • Customer Service and Barista KnowledgephotocopyingPrintingscanning

SARAH     NASIKE   WANYONYI

MOBILE:                                  +971553681770

EMAIL:                                   [email protected]

NATIONALITY:                    Kenyan

VISA STATUS:                       3MONTH VISA

MARITAL STATUS:                     Single

DATE OF BIRTH:                          25th March 1989

LANGUAGE:                           Written  and Spoken  English

POSITION  APPLIED:          Waitress / Barista Assistant

 

CAREER  OBJECTIVE

Opportunity to enhance my excellent organizational  and good communication skills while maintaining high standards of Customer Service

 

WORK EXPERIENCE:

Cranes  Suites  Hotel Kitale

January 2018  – March  2019

Position: Waitress

My duties and Responsibilities

·         Setting up Breakfast table/Buffet Table  and Luncheon Table accordingly

·         Welcoming and greeting guests

·         Providing  detailed information on menus

·         Taking orders and collecting bills

·         Attending guests concerns

·         Making sure water is clean and serving customers in the dining

·         Cleaning  the tables all the time

·         Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices

·         Serving food and drinks during outside catering(Conferences)

 

At  Coffee Shop as a Barista Assistant

·         Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.

·         Clean or sanitize work areas, utensils, or equipment.

·         Clean service or seating areas.

·         Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.

·         Order, receive, or stock supplies or retail products.

·         Serve prepared foods, such as muffins, biscotti, or bagels.

·         Stock customer service stations with paper products or beverage preparation items.

·         Receive and process customer payments.

·         Set up or restock product displays

 

Hadi Mansion Dubai

September   2016 – October  2017

Position :House Keeping

Job Tasks and Responsibilities

·   Sweeping, scrubbing, mopping and polishing floor

·   Dusting ,Polish, Cleaning Metal furniture and fittings

·   Emptying and clean trash containers

·   Disposing of trash in a sanitary manner

·   Cleaning wash basins, mirrors, tubs and showers

·   Make up beds and change linens as required

·   Washing windows as scheduled

 

PROFFESSIONAL   EDUCATION

KITALE   NATIONAL   POLYTECHNIC

Diploma in  Food and Beverage Management

From January 2018

·         The  Food Service  Industry, Organizing  of  Food  and Beverage Operations

·         The Menu (Menu Evaluation)

·         Managing   Food Costs and  Menu Pricing ,Preparing  for Production

·         Facility Design ,Layout, and Equipment (Cleaning Schedule)

·         Sanitary and Safety

·         Employee  Cleanliness and Health Guidelines

 

HIGH  SCHOOL  EDUCATION

GREENFIELDS GIRLS HIGH SCHOOL

2003 – 2007  :           O level

 

SKILLS

Computer Skills  and Able to use POS
Microsoft Office Suites
Typesetting ,Filing, Printing, Scanning, Photocopying, Installing and Uninstalling of Programmes of the computer
Housekeeping  and  Room Service
Customer Service and Barista Knowledge
ADDITIONAL   INFORMATION

Multi-tasking various front-office duties(At the Reception)

·         Register guests and assign rooms, assist In preregistration and blocking of rooms for reservation

·         Understand room status and room status tracking.

·         Checking room locations and type of rooms available and rates.

·         Making guest bookings and reserving specially booked VIP rooms and special requests in advance.

·         Proper updating of booking charts and reservations by telephone, by email or verbally.

 

PERSONAL ACHIVEMENT

·         Class Representative of Diploma inFood and Beverage 2018

·         Tvet Congress Participant in March  2018 series

·         KETISA  Chess Competition 2018

 

HOBBIES

Ø  Socializing ,Dancing , &Listening  to  music

Ø  Watching  Movies

Ø  Playing Chess

 

REFEREES

UPON  REQUEST

Education

January 2018 to November 2018 Credit In Diploma in Food and Bevarage Management at Kitale National Polytechnic

• The Food Service Industry, Organizing of Food and Beverage Operations
• The Menu (Menu Evaluation)
• Managing Food Costs and Menu Pricing ,Preparing for Production
• Facility Design ,Layout, and Equipment (Cleaning Schedule)
• Sanitary and Safety
• Employee Cleanliness and Health Guidelines

Experience

Jan 2018 - Mar 2019 Waitress/Barista Assisitant at Cranes Suites Hotel Kitale

My duties and Responsibilities
• Setting up Breakfast table/Buffet Table and Luncheon Table accordingly
• Welcoming and greeting guests
• Providing detailed information on menus
• Taking orders and collecting bills
• Attending guests concerns
• Making sure water is clean and serving customers in the dining
• Cleaning the tables all the time
• Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices
• Serving food and drinks during outside catering(Conferences)

At Coffee Shop as a Barista Assistant
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Clean or sanitize work areas, utensils, or equipment.
• Clean service or seating areas.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Order, receive, or stock supplies or retail products.
• Serve prepared foods, such as muffins, biscotti, or bagels.
• Stock customer service stations with paper products or beverage preparation items.
• Receive and process customer payments.
• Set up or restock product displays

Sept 2016 - Oct 2017 Housekeeping Attendant at Hadi Mansion Dubai

• Sweeping, scrubbing, mopping and polishing floor
• Dusting ,Polish, Cleaning Metal furniture and fittings
• Emptying and clean trash containers
• Disposing of trash in a sanitary manner
• Cleaning wash basins, mirrors, tubs and showers
• Make up beds and change linens as required
• Washing windows as scheduled