SARAH NASIKE WANYONYI
MOBILE: +971553681770
EMAIL: [email protected]
NATIONALITY: Kenyan
VISA STATUS: 3MONTH VISA
MARITAL STATUS: Single
DATE OF BIRTH: 25th March 1989
LANGUAGE: Written and Spoken English
POSITION APPLIED: Waitress / Barista Assistant
CAREER OBJECTIVE
Opportunity to enhance my excellent organizational and good communication skills while maintaining high standards of Customer Service
WORK EXPERIENCE:
Cranes Suites Hotel Kitale
January 2018 – March 2019
Position: Waitress
My duties and Responsibilities
· Setting up Breakfast table/Buffet Table and Luncheon Table accordingly
· Welcoming and greeting guests
· Providing detailed information on menus
· Taking orders and collecting bills
· Attending guests concerns
· Making sure water is clean and serving customers in the dining
· Cleaning the tables all the time
· Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices
· Serving food and drinks during outside catering(Conferences)
At Coffee Shop as a Barista Assistant
· Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
· Clean or sanitize work areas, utensils, or equipment.
· Clean service or seating areas.
· Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
· Order, receive, or stock supplies or retail products.
· Serve prepared foods, such as muffins, biscotti, or bagels.
· Stock customer service stations with paper products or beverage preparation items.
· Receive and process customer payments.
· Set up or restock product displays
Hadi Mansion Dubai
September 2016 – October 2017
Position :House Keeping
Job Tasks and Responsibilities
· Sweeping, scrubbing, mopping and polishing floor
· Dusting ,Polish, Cleaning Metal furniture and fittings
· Emptying and clean trash containers
· Disposing of trash in a sanitary manner
· Cleaning wash basins, mirrors, tubs and showers
· Make up beds and change linens as required
· Washing windows as scheduled
PROFFESSIONAL EDUCATION
KITALE NATIONAL POLYTECHNIC
Diploma in Food and Beverage Management
From January 2018
· The Food Service Industry, Organizing of Food and Beverage Operations
· The Menu (Menu Evaluation)
· Managing Food Costs and Menu Pricing ,Preparing for Production
· Facility Design ,Layout, and Equipment (Cleaning Schedule)
· Sanitary and Safety
· Employee Cleanliness and Health Guidelines
HIGH SCHOOL EDUCATION
GREENFIELDS GIRLS HIGH SCHOOL
2003 – 2007 : O level
SKILLS
Computer Skills and Able to use POS
Microsoft Office Suites
Typesetting ,Filing, Printing, Scanning, Photocopying, Installing and Uninstalling of Programmes of the computer
Housekeeping and Room Service
Customer Service and Barista Knowledge
ADDITIONAL INFORMATION
Multi-tasking various front-office duties(At the Reception)
· Register guests and assign rooms, assist In preregistration and blocking of rooms for reservation
· Understand room status and room status tracking.
· Checking room locations and type of rooms available and rates.
· Making guest bookings and reserving specially booked VIP rooms and special requests in advance.
· Proper updating of booking charts and reservations by telephone, by email or verbally.
PERSONAL ACHIVEMENT
· Class Representative of Diploma inFood and Beverage 2018
· Tvet Congress Participant in March 2018 series
· KETISA Chess Competition 2018
HOBBIES
Ø Socializing ,Dancing , &Listening to music
Ø Watching Movies
Ø Playing Chess
REFEREES
UPON REQUEST
• The Food Service Industry, Organizing of Food and Beverage Operations
• The Menu (Menu Evaluation)
• Managing Food Costs and Menu Pricing ,Preparing for Production
• Facility Design ,Layout, and Equipment (Cleaning Schedule)
• Sanitary and Safety
• Employee Cleanliness and Health Guidelines
My duties and Responsibilities
• Setting up Breakfast table/Buffet Table and Luncheon Table accordingly
• Welcoming and greeting guests
• Providing detailed information on menus
• Taking orders and collecting bills
• Attending guests concerns
• Making sure water is clean and serving customers in the dining
• Cleaning the tables all the time
• Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices
• Serving food and drinks during outside catering(Conferences)
At Coffee Shop as a Barista Assistant
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Clean or sanitize work areas, utensils, or equipment.
• Clean service or seating areas.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Order, receive, or stock supplies or retail products.
• Serve prepared foods, such as muffins, biscotti, or bagels.
• Stock customer service stations with paper products or beverage preparation items.
• Receive and process customer payments.
• Set up or restock product displays
• Sweeping, scrubbing, mopping and polishing floor
• Dusting ,Polish, Cleaning Metal furniture and fittings
• Emptying and clean trash containers
• Disposing of trash in a sanitary manner
• Cleaning wash basins, mirrors, tubs and showers
• Make up beds and change linens as required
• Washing windows as scheduled