Career Objective:
Seeking for a challenging position, where I could contribute my abilities for the achievement of organizational goals with the betterment of my career prospects and advancement of the organization.

Highlights from Experiences:

v  Experienced and skilled Shipping Specialist utilizes good knowledge of shipping and receiving environments.

v   Has good communication skills and can work as an integral team member.

v  Has over five years of shipping experience.

v  Current Stage: Working as a Manager & Sales Representative – Avow Logistics Pvt. Ltd, Chennai – A family of Air 7 Seas Transport Logistics, Inc. USA.

v  Process- USA Exports – Air & Ocean (FCL, RORO & LCL).

v  Joined as Operations Executive under Full Container Load department (FCL) on April 24th 2014.

v  Promotion:  Promoted as an Inside Sales Executive on March 1st 2015.

v  Promoted as a Manager (Middle East dept) on Feb 1st 2019 and still on.
Early-stage: Has worked in “Think SynQ Solutions” under “Life Cell International Stem Cells” process as Customer Support Associate (6 months).

Roles & Responsibilities – Manager, Sales & Operations
Ø  Manager (Middle East):

·         Maintaining SOP’s for each process & monitoring timely update of it.

Monitoring the Sales process performed by the team plus support
team for quoting, negotiation and finalizing the quotes received.
·         Handling Team & responsible in providing the daily metrics to the management.

·         Full Responsibility and Accountability for all air & ocean export-related matters for the regional business unit. With more of an emphasis on Ocean Export.

Train and Update operations team delegating the new ideas of handling customer.

Ø  Inside Sales Executive:

Handling all over shipments moving from the USA (especially middle east clients).
Communicating with clients, understanding the requirements & selecting mode of export.
·         Personal effects, Auto-Mobil and Commercial cargo.

Generating leads (in house & out sourcing), coordinating with the Trade and Marketing to find the current market level to secure business with customer from our competitors to provide better rates.
Contacting suppliers, WCA agent and customers to follow up for the shipments in progress.
Interacting with clients, closure of deals, finalizing it with good profit margins.
Based on their volume trend segregating customer under segmented and non-segmented criteria to provide the best service.
Co-ordination with steam shipping lines and airlines & negotiation with carriers.
Shipping antique, sports & used cars and motorcycles.
Ø  Ocean FCL Operations Executive:

Contacting suppliers and customers to follow up for the shipments in progress.
Timely payment to vendors & dues.
Ability to multi-task task effectively. Execution daily operations to optimize customer’s shipments.
Good oral communication skills
Good time management skills.
Dependable and hard-working & good ability to work as a valued team member.
Communication with supervisors and coworkers in order to get everything done in a timely manner, Good inventory and shipment tracking skills.
Handling customer queries and escalation.
Good understanding of shipping and receiving processes
Worked as a team member and helped others to meet shipment goals.

Ø  Customer Support Associate (Life Cell International) :

Worked as a customer support associate (Indian voice process).
Understanding the client’s requirements and fixing appointments with paramedical.
Data entries.
v  Under Work:

Customers satisfactory, Feedback on WEB / Google and much, more.
Regular clients and continuous businesses & Top Sales.
Management appreciation, Word of mouth businesses from shippers.
v  Under College:

Class representative for 3 yrs.
·         Applauded by the team and the management for successfully organizing program.

“The New Logic-14” Computer Science Department cultural program successively.

Technical Skills

Packages                                  : MS-office, Google ecosystem.

Operating system                    : All Windows operating system computers.

Quick learner with ability to grasp new technologies & dynamic professional.

Strengths

·         Person blended with hard work and honesty.

·         Confident of executing a job role assigned.

Commitment in delivering and exceeding the expectations of the management and the client, Always ready in lending a helping hand to the team members whenever there is a need.
Initiate corrective and preventive actions in areas affecting performance.
Ensure the timely filling of rates to increase the Invoice quality/ invoice quality of business to avoid rate related issues and to increase customer satisfaction.
Analyze and review the root cause of the shipments booked on tariff. Frequent communication with clusters/customer service/finance/front line sales to fix.
A good team player who can perform along with the team and independently.
Good at taking initiative which would better the process efficiency.
Multilingual (English, Hindi, Urdu, Tamil and beginner in Arabic).

Personal Details
Date of Birth                                                   03rd June 1994

Marital status                                                   Single

Nationality                                                       Indian

Known languages                                            English, Tamil, Urdu, Hindi & Arabic

Residence                                                        #4/12, Abdul Kareem Lane,

Triplicane, Chennai- 600 005, India

E-mail ID                                                        [email protected]

Passport Number                                             M2805602

Handphone                                                   +91 97 898 47883

Skype ID:                                                         Samiu94
Linked In:                                                       ​ Samiullahrkhan0306

DECLARATION:

I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief.