ERNANI HERNANDO LAZARO

B. 61 L. 2 BRGY. SAN JUAN

DASMARINAS, CAVITE – PHILIPPINES

MOB # +63 927 401 4284

EMAIL: [email protected]

OBJECTIVE

To work in a challenging company that will provide opportunities and better career path to make more competent in a corporate fields and to contribute in the success of the company and to take on more responsibilities and responded in before due time.

EDUCATIONAL BACKGROUND

Radiologic Technology, De La Salle University Philippines                1989-1991
Secondary Course Education, Dasmariñas National High School   1983-1988
Elementary Education, Pasig Elementary School                               1977-1983

SEMINARS ATTENDED

2008    Certificate of Training Service for Front Liners Workshop (Store Keeper)

2009    Certificate of Training Service for Front Liners Workshop (Sales Associate)

PROFESSIONAL PROFILE

Highly professional in effective selling and cashiering, can offer a good quality customer care services. Well experienced in a restaurant supervision, in-charge convenient in all aspect in sales and restaurant management. Computer experienced literate in Microsoft Office Programs.

AREAS OF EXPERTISE        Selling and Merchandising

Restaurant Supervision

Customer Service

CAREER SUMMARY

(JAN 2017 – MARCH 2018)            AZADEA GROUP (ZARA SHOP)

VISUAL MERCHANDISER            Mall of the Emirates – Dubai, U.A.E

Responsibilities:

Work with customers with the most cheerful and pleasant disposition.
Responsible for arranging the items at the proper places.
Assist customers to locate a specific cloth that they are looking for, finding the right size of an item, checking the storeroom for additional stock or special-ordering products that meet the customer’s needs.
Received newly arrived stocks.
Placing and changing tag price of each product.
Promote products to the customer.
To seek for perspective client and inform them regarding the features of the product.
Conduct monthly and yearly inventory of stocks and sold out items.
Assisting customers and expecting customer’s demands will be met with satisfactions.
Ensuring customer’s return in the shop for providing efficient, effective and courteous customer service in response to their particular needs.
Responsible in displaying the new collections.
Checks the weekly sales.
Coming up with design ideas, images, and graphics that will suit the customer’s interests.
Researching about the current trends in design and fashion.

(DEC 2008 – AUG 2016)            AZADEA GROUP (ZARA SHOP)

SALES ASSOCIATE                Mall of the Emirates – Dubai, U.A.E

Responsibilities:

Work with customers with the most cheerful and pleasant disposition.
Responsible for arranging the items at the proper places.
Assist customers to locate a specific cloth that they are looking for, finding the right size of an item, checking the storeroom for additional stock or special-ordering products that meet the customer’s needs.
Received newly arrived stocks.
Placing and changing tag price of each product.
Close as many as many deals and transactions as possible.
Promote products to the customer.
To seek for perspective client and inform them regarding the features of the product.
Conduct monthly and yearly inventory of stocks and sold out items.
Assisting customers and expecting customer’s demands will be met with satisfactions.
Ensuring customer’s return in the shop for providing efficient, effective and courteous customer service in response to their particular needs.

(SEPT 2005 – NOV 2008)            AZADEA GROUP (ZARA SHOP)

STORE KEEPER                    Mall of the Emirates – Dubai, U.A.E

Responsibilities:

Performed variety of shipping/receiving, stocking activities.
Maintained the stockroom, records area and shop area in a neat and orderly manner.
Ensured all merchandised are in good condition and prices are matched to the product.
Applied an organized method in opening the shipment.
Conducted regular inventory count for existing stock.
Assisted efficiency in the daily shop operation.
Received and controlled shipments and internal/external transfer.
Efficiently organized the stockroom.

(APR 2003 – JUL 2005)                    EVONAX RESTAURANT

COOK                            Al Diyafah, Dubai U.A.E

Responsibilities:

Set up stations and collect all necessary supplies to prepare menu for service.
Arrange sauces and supplementary garnishes for allocated station.
Maintain a prepared and sanitary work area at all times.
Constantly use safe and hygienic food handling practices.
Check quantity and quality of stock received and notify suppliers of deficiencies.
Assist with all duties as assigned by Kitchen Manager.
Serve menu items compliant with established standards.

(MAY 2000 – OCT 2002)                Nestle Philippines

MERCHANDISER                    Dasmarinas, Philippines

Responsibilities:

Received shipment.
Opening and scanning the items per piece each box.
Putting proper barcodes on prices and distributing of items.
Receive and inspects all incoming product reconciles with purchase orders, processes and distributes documentation with purchase orders, reports, documents and tracks damages and discrepancy.
Team work and good communicating skills should be maintained.
Keeps the shop in a well-organized and tidy manner.
Any other job/s entrusted by the management.

SKILLS AND KNOWLEDGE

Fluent and proficient in English and Filipino languages.
Establish courtesy and professionalism at the workplace.
Excellence in customer care services.
Goal oriented, outgoing and with positive motivation in life.
Team player, able to work in collaborative setting
Trustworthy and very systematic in handling people and job assignments and practicing leadership skills.
Has the ability to effectively interact in both oral and written strong communication.
Willing to undergo training and learn new trends and system implemented.

I hereby attested the accuracy of the information declared above are true and correct to the best of my knowledge and belief.

——————————————–

ERNANI HERNANDO LAZARO