abegail bravo associate software engineer
Manila Philippines982 Josefina Street 09434100433
Sampaloc, Manila 09165958507
ABEGAIL CORPUZ BRAVO
Objective:
To be part of an enthusiastic team that will widen my horizons.
To become an additional piece of instrument to an equally motivation-driven environment.
Work Experiences:
Inclusive Dates : August 7, 2019 – Present
The Company : Pan Asia Resources INC.
Room 505, GC Corporate Plaza
150 Legaspi Street, Legaspi Village, Makati City
Position : Associate Software Engineer
Designation: Tech Mahindra
Job Description : Performs Manual Testing
– Conducts mobile testing for Globe Telecoms’ pre-paid and postpaid product offers.
– Executes cut-over testing before deployment.
– Reports and manages logged incidents encountered during testing.
– Produces the required proof of testing.
– Conducts retests of reported incidents.
Inclusive Dates : July 21, 2017 – January 2, 2019
The Company : Accenture Philippines
Robinsons Cybergate Towers
EDSA cor. Pioneer Street, Mandaluyong City
Position : Associate Software Engineer
Job Description : Provides Level 2 and Level 3 application support to SAP Ariba
Users.
– Analyzes the application issue’s root cause and gives solutions or fixes.
– Investigates the issue by performing replication to test the
behavior of the system.
: Performs functional testing as required:
– Check functional documents provided by the development team/ configurator to ensure that the system or application and each of its functionalities behave as expected and designed.
– Verify if there is a system defect or bug by performing replication of the issue.
– Make sure that both the test and the production realms are sync at all times as this will greatly impact testing.
– Document steps to replicate with the inclusion of screenshots of every procedure taken.
– Immediately communicate with stakeholders and development team to discuss on the identified defect or bug.
– Work closely with the responsible team/s in line with the specified SLA for the resolution. In parallel, users are also made aware of the whereabouts and status of the issue.
– Communicate with the users and let them perform their own testing in the production environment as soon as the issue is resolved. A sign off is required from both the stakeholders and users before issue is considered completely resolved.
: Creates, maintains and deactivates users’ access.
: Creates job aids / instructional materials for new application users.
Inclusive Dates : October 20, 2015 – March 20, 2017
The Company : EXL Service Philippines
6/F OneE-ComCenter Harbor Drive
Mall of Asia Complex, Pasay City
Position : Inside Sales Executive
Job Description : Offers YRC Freight services to businesses and facilities with
Shipping needs.
Inclusive Dates : October 26, 2009- October 20, 2015
The Company : EXL Service Philippines
6/F OneE-ComCenter Harbor Drive
Mall of Asia Complex, Pasay City
Position : Customer Service Associate
Job Description : Provides assistance and information to insurance agents
through voice calls
Inclusive Dates : March 29, 2004 – July 20, 2009
The Company : Eperformax Contact Centers, Inc
BPI Buendia Center
Gil Puyat, Makati City
Position : Marketing Associate
Job Description : Verifies and updates demographic business information through voice calls.
Flexible of being re-assigned to new projects if needed.
Inclusive Dates : June 25, 2003 – August 2, 2003
The Company : Proserve Multi Resources Specialists Inc.
4/F Northridge Plaza, 12, Congressional Avenue, Quezon City
Position : Time and Motion Keeper
Job Description : Observes and keeps records of customer Care Officers’
performance and quality of service rendered in handling
mobile subscriber’ concerns.
EDUCATION
1998-2003
Eulogio “Amang” Rodriguez Institute of Science and Technology
Nagtahan, Sampaloc, Manila
Ø Bachelor of Science in Computer Engineering
Ø Graduated Most Outstanding Student
1994-1998
Mangatarem National High School (Annex)
Macarang, Mangatarem, Pangasinan
Ø Graduated Valedictorian
1989-1994
Andangin-Baracbac Elementary School
Andangin, Mangatarem, Pangasinan
Ø Graduated Second Honors
Achievements
Topnotcher, NEAT 1998
EARISt Scholar 1999-2000
Scholar, ISG 1999-2000
Awardee, Academic Excellence 2000-2001
Awardee, Academic Excellence 2001-2002
Scholar, AVE 2002
Consistent Honor Student
Personal Data
Height : 5’4’’
Civil Status : Single
Date of Birth : March 21, 1981
Place of Birth : Pangasinan
Nationality : Filipino
Religion : Roman Catholic
Character Reference
Will be furnished upon request