BURHAN MAZHAR
Visit Status: Employment Visa
Date of Birth: 16th Nov 1986 Nationality: Pakistani
Mobile No.: +971-55-6199609
Email: [email protected]
A diligent and enthusiastic client service specialist with 10+ years’ experience in leading teams and customer-facing support roles, within retail, telecommunications and real estate industry.
Utilizing my expertise in client based and operational management, I have been pivotal to ensuring businesses under my control are equipped with the tools necessary to meet aggressive sales and growth.
I have an organized approach coupled with professional knowledge and working experience, which enables me to work effectively either on my own or as part of a team. Presently looking to join an exciting and expanding company that offers long-term career prospects.
PROFESSIONAL EXPERIENCE
Senior Relationship Manager (May, 2018 – Present)
• Developed and maintained customer base by prospecting for new business and building referral network.
• Developed and maintained relationship with varies Escrow and Title companies, Lenders, Appraisers, and Property Inspectors.
• Educate the clients/sellers/buyers of the current real estate market, process, and procedures in the selling and buying of their property.
• Provide clients with a current market analysis of what their property is worth.
• Performed financial analysis and risk-tolerance assessment to advice clients on best-option mortgage
solutions, whether to attempt loan modification, short sale, or foreclose their home.
• Sold and processed real estate transactions since May 2018, accumulating over 30 million in Sales
Price.
• Successfully negotiate with lenders (Banks) on behalf of the seller(s) to accept a lower pay off
amount on their mortgage.
• Answering calls and e-mails and providing details of the available properties for sale.
• Accompanying visitors to the site and explaining the specifications of the property.
• Proofreading and finalizing content of brochures, websites, and other marketing materials.
• Keeping track of construction and informing clients about the possession date.
• Preparing sales and revenue reports and providing the same to the area property manager.
• Worked closely with all real estate developers in Dubai and Abu Dhabi.
➢AZIZI DEVELOPMENTS
BURHAN MAZHAR ➢ E-MARINE PJSC (100% Subsidiary of Etisalat
Stores & Logistics Controller (June 2014– May, 2018)
• Develop business by gaining new contracts, analyzing logistical problems and producing new solutions.
• Use data from IT systems to evaluate performance and quality in order to plan improvements.
• Preparation of Purchase requisition, Quotation evaluation and raising necessary EARs.
• Preparation & effective utilization of capital budget and Operational Budget. Also
responsibleof annual budget utilization performance.
• Consumables and Fixed Assets inventory with Internal and External Auditors.
• Verifying inventory of consumable items by the end of every month.
• Fixed Assets inventory of Office, Depot and Vessels by the end of every year.
• Updating Consignments of Third-Party clients in EXCEL & ERP.
• Preparing NOCs for Visitors to enter port area.
• Arrange transfer / receive material to / from Depot.
• Handle correspondence regarding stock position, costs, receipts, material transfer, etc.
• Ensure that all depot documents are entered on daily basis on the online stock inventory system
• Arranging documents of Third-Party Clients.
• Handling complete logistics activities of the Company.
• Preparing online forms at Sharjah customs web site for Import/Export & BOE.
• Preparing transfer approval form for new shipments and getting approval from FZ authority.
• Clearing shipments from Airport cargo terminal and Sea Port.
• Arranging transportation for the shipments from different ports to Sharjah Hamriyah FZ.
• Following up with agent for BL, DO, and Manifest prior to the arrival of Vessel.
• Prepare Invoice, Packing List and all customs related Form for logistics activities.
• Receiving Ship spares, ROV spares and other tools in Depot and dispatching them to Vessels on arrival.
➢ Pine Hills Enterprises
Sales & Marketing Manager (August 2012– June, 2014)
• Take calculated risks to increase profitability and brand recognition.
• Continually assess our marketing techniques and their efficacy in affecting sales.
• Oversee day-to-day sales, monitoring, and forecasting to better understand the market.
• Cultivate and deepen client relationships and partnerships that add value.
• Identify trends and determine system improvements to achieve marketing and sales operational
goals.
• Prepare an annual budget to meet marketing and sales financial goals.
• Develop field sales action plans and advertising to accomplish marketing and sales goals.
• Research and capitalize on different marketing opportunities to improve product marketability and profitability.
• Anticipate new opportunities to maintain relationship with important clients.
• Gather, investigate and summarize data and trends to provide accurate information through
reports.
BURHAN MAZHAR
• Stay up to date on job knowledge by participating in educational opportunities, attending conferences and workshops, reading professional publications, maintaining a personal network and joining professional organizations.
• Collaborate with other managers and key employees in sales and marketing department to achieve important goals.
• Support preparation of perfect monthly, quarterly and yearly sales projection along with pipeline reports.
• Develop and coordinate promotional as well as collateral materials like brochures, videos, binders and trade show graphics etc.
➢ Arfan Electronics Trading
Store Manager (June 2009 – June, 2012)
• Enhance staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, mentoring team members.
• Identify business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
• Sell products by establishing contact and developing relationships with prospects, recommending solutions.
• Maintain relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements.
• Identify product improvements or new products by remaining current on industry trends, marketactivities, and competitors.
• Prepare reports by collecting, analyzing, and summarizing information.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge, reviewing professional publications,
establishing personal networks, benchmarking state-of-the-art practices, participating in
professional societies.
• Contribute to team effort by accomplishing related results as needed.
• Managing all company affairs related to Accounts.
• Responsible for the Purchasing and delivering of Material.
• Making Schedule for the employees for the delivery of the Material.
• Maintaining records of daily sales and submitting reports on weekly basis to management.
• Maintaining minimum stock Level.
• Organizing meetings for making the delivery system more convenient and faster.
• Negotiating contracts and closing sales to maximize revenue.
BURHAN MAZHAR ➢ Roshan Properties
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Senior Property Consultant (April 2007– May 2008)
Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.
Study property listings, interview prospective clients, accompany clients to property site, explain the specifications of the property, discuss conditions of sale, and draw up real estate contracts.
Rent, buy, or sell property for clients.
Consult clients and help them choose the best option from the available alternatives according to their requirements and budget.
Prepare sales and revenue reports.
Advertise about vacant properties and answer all queries of callers.
Meet corporate clients and prepare quotes for leasing property.
EDUCATION
2008: Punjab University – BA 2005: Federal Board – HSSC 2003: Federal Board – SSC
SKILLS & LANGUAGES
MS Office (Word, Excel, Outlook, PP), ERP, CRM, SALESFORCE, EPMS
English, Urdu, Punjabi, Hindko & (Arabic Basic)
References: Available upon request