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Krunal Parmar Assistant Customers Service

Vadodara India

Krunal Parmar

 

A-29 Munjal Park Society, Nr Balaji Nagar, Samta-Subhanpura, Baroda. 390023

Contact Number: +91 9925028929

Email ID: [email protected]

 

CAREER OBJECTIVE:

 

Looking for a challenging opportunity, explore strengths and potential in an organization that shall yield the twin benefit of Job satisfaction and a steady paced professional growth.

 

ACADEMIC CREDENTIALS:

 

Sr.No.
Qualification/ Degree
Institute
Institution/University
Year
%age/CGPA
1.
BCOM
Dr. APJ Abdul Kalam University
Dr. APJ Abdul Kalam University
2017-2019
64.57%
3.
H.S.C

(CommerceStream)
Reliance School,

Vadodara
Gujarat Higher Secondary Education Board
2009
46.86 %
4.
S.S.C
Reliance School,

Vadodara
Gujarat Secondary Education Board
2007
54 %
WORK EXPERIENCE:

 

1. Retail Associate at Vodafone India  (November 2012 till Present, Vadodara)
Key Responsibility areas:

 

• Ensuring customer delight by providing End to End Services
• Daily KPI Management in line with the monthly SIP according to organizational need
• Take care of process and system deviations
• Team Management in absence of required authority(Store Manager)
• Manage Team with their individual targets
Soft Skills:

 

• Active Listening
• Basic Computer Skills
• Problem Solving Attitude
• Ability to push process and systems for greater efficiency
• Adaptable and Responsive to Change
 

 

Personal Details:

 

• Date of Birth : 1st October 1991
• Languages Known -English, Hindi, Gujarati
I hereby declare that all the information mentioned above is best to my knowledge.

 

Date:​​

 

Krunal Parmar

Experience

17-Nov-2012 Retail Store Associatie at Vodafone Idea Ltd