ABIGAIL CATAYONG
166 San Jose Dasmariñas Cavite
09568135820
[email protected]

PERSONAL INFORMATION
Age: 22 Yrs. Old
Gender: Female
Status: Single
Birthdate: July 19, 1995
Birthplace: Dasmariñas Cavite
Height: 5’1
Weight: 61kg.
Religion: Christian

Educational Profile:
PRIMARY
Zenaida Hunt Gaña Memorial School
Dasma Cavite
2004-2009

SECONDARY
Congressional National High School
San Agustin II, Via Verde Dasma Cavite
2009-2012

TERTIARY
Cavite State University – Silang
Secondary Educational – major in English
Silang Cavite
Undergraduate

Science and Technology Institute Dasma Cavite
Bachelor of Science and in Information and Technology

Job Experince:
Company: IQOR Philippines, Dasmariñas
Title: Escalation agent
Hired: March 2016
Provided a high level of product and leadership support to representatives and clients.
Resolved customer complaints and concerns with strong verbal and negotiation skills. Built customer loyalty by placing follow-up calls for customers who reported product issues. … Provided accurate and appropriate information in response to customer inquiries.
Objective:
To obtain a position of responsibilities that utilizes my skills and experience and keen my work in an environment where I can reach my knowledge and will able to handle multiple task on a daily basis

Skills ang Interest:
-Active Listening
-Can communicate and write using english language
-Computer literate
-Can adjust emmediately to new environment
-Customer Service
-Problem solving
-Time management