Diamond Oæero Enaks
5 Adobo Close Spring Valley Estate Port Harcourt Http://www.linkedin.com/in/diamond-obero-enaks- 557b6482, Abuja, Nigeria 900107
+2348038967044 – [email protected]

Proressional summary
Results-orientated data entry professional with 7 years managing clerical, communication and project management tasks in corporate environments. Organised and efficient administrative officer highly skilled in office administration, data organisation, proofreading, database management and word processing.
Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multi-cultural awareness and adaptability. Assertive and charismatic marketing executive offers vast experience in SEO management, user experience, content strategy and website architecture.

Skills

Work history

Database management Dedicated team player Claim forms
Word processing
Advanced Excel spreadsheet functions
Schedule management Report development Report analysis
Qualified Computer Office Assistant Patient charting
Maintains confidentiality Extensive vocabulary Proofreading Independent worker
Knowledge of human resource laws Accurate and detailed
Works well under pressure Professional and mature Articulate and well-spoken

Customer service-orientated Employee training and development Travel administration
Filing and data archiving Conference planning Microsoft Excel certified Pleasant demeanour Advanced clerical knowledge Team building
Multi-line phone proficiency Administrative support specialist

02/2017 to 12/2018 Marketing Executive
Mutual Benefits Life Assurance – Port Harcourt , Nigeria
Compared agency and vendor marketing expenses against established budgets. Created effective messaging using language, graphics and marketing collateral. Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
Increased website traffic by an average of 3 % each month using cutting-edge inbound marketing techniques.
Collaborated with designers and the editorial team on marketing materials. Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
Directed a successful search engine marketing campaign that utilised solid linking, technical and keyword research tactics.
Entered and assigned new leads using CRM tools.
Wrote an average of 1 press releases and media advisories each quarter for event announcements and public relations efforts.
Cultivated and managed relationships with key clients, vendors and community partners.
Led account management, strategy, targeting and campaign development for large Fortune clients.
Wrote off-site SEO content such as press releases, guest blog posts and informational articles.
Worked closely with clients to identify their needs and challenges and provide solutions-orientated campaign themes.
Boosted conversion rates by 5 % through innovative customer relationship building and landing page optimization.
Boosted website traffic by 3% by creating an integrated social media strategy. Proofed and approved production and printing drafts of promotional materials. Directed a successful SEO and link-building campaign to increase the website’s credibility and drive traffic.
Developed partnerships with local businesses to secure third party promotions. Reviewed and edited blog posts to guarantee high content quality.
Generated good sales by leveraging social media websites.
Managed project deadlines and monitored milestones through completion stage.

02/2012 to 02/2016 Administrative Officer
Duluidas Nigeria Limited – Zaria/Kaduna, Nigeria
Reviewed and updated client correspondence files and scheduling database. Entered numerical data into databases in a timely and accurate manner.
Assisted with reception duties, file organisation, and research and development. Compiled quarterly budget reports, financial spreadsheets and organisational

charts to improve office organisation.
Recorded and filed employee benefit, salary and annual evaluation information. Reviewed medical records for completeness and filed records in alphabetic and numerical order.
Added new material to file records and created new records.
Outlined the appropriate process and procedures necessary to fulfil and complete enquiries.
Produced monthly reports using advanced Excel spreadsheet functions. Scanned documentation and entered it into the database.
Audited new customer files to verify medical necessity and satisfaction of coverage criteria.
Kept organised documentation of prescription refill information for office consisting of all doctors.
Negotiated pricing with vendors for wholesale billing and marketing procedures. Oversaw inventory and office supply purchases.
Contacted patients regarding unpaid and underpaid accounts to resolve any issues.
Communicated with domestic and overseas offices to arrange B2B shipments. Obtained scanned records and uploaded them into the database.
Organised forms, made photocopies, filed records and prepared correspondence and reports.
Composed and drafted all outgoing correspondence and reports for managers. Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Planned and executed all aspects of office move.
Liaised with vendors to order and maintain inventory of office supplies. Oversaw daily office operations for 65 employees.
Managed hundreds of accounts receivable accounts working directly with the Financial Management Office.
Prepared meeting minutes and edited sub-contractor proposals, project snagging list, transmittals and memorandums for organisational support.
Calculated Usual, Customary and Reasonable (UCR) fees. Processed accounts receivable and accounts payable.
Managed executive calendar and coordinated weekly project team meetings. Facilitated organised record retrieval and access by maintaining filing system for both in-house and discharged residents.
Reduced overheads by taking on more responsibility for creative and administrative projects.
Scheduled surgery for multiple surgeons and booked operating theatres. Compiled annual recommendations for end of financial year budgets.
Located, checked in and pulled medical records for appointments and incomplete patient charts.

Created company’s first employee manual including training and development. Trained new employees on multiple medical billing programmes and data entry software.
Improved timely paying of bills by developing flexible payment plans for patients.
Verified and created claim numbers by communicating with various insurance companies.
Supported CFO in personal document management, calendar organisation and collateral preparation for meetings.
Prepared and distributed payroll for direct reports.

Education
2011 Bachelor of Science: Geography
Ahmadu Bello University – Zaria, Kaduna

2017 Master of Science: Disaster And Risk Management
Ahmadu Bello University – Zaria, Kaduna
Coursework in Organisational Security and Management Emphasis in programme management
Coursework in Speech and Communication, Sociology and Psychology and incident command structure as well as management and mitigation of all aspects of risk

2000 GCSE:
Science Secondary School – Kufena, Zaria

Accomplishments
Sales and promotion
Achieved status as one of the top 10 shop sales performers in the region. Assisted in planning and executing trunk shows and in-store promotional events. Data organisation
Classified, recorded and summarised numerical and financial data to compile and keep financial records.
Client interface
Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
Led account management, strategy, targeting and campaign development for a large Fortune 500 clients.

Certirications

Certified Safety and Environment Professional(HSE 1,2,3) Conferred by Novelle

Center.
Certified Project Management Professional (PMP) Conferred by Novelle Center. Chartered Management Professional Conferred by the Nigerian Institute of Management.
Certificate in Basic Microsoft Office Package Application Conferred by CTI, Zaria .