Worked as a Level-2 “Senior Analyst” with expertise in requirements, testing and as a technical liaison between customers, service engineering teams and support teams. Mainly on SITA Departure Control System, Load Planning and E-Commerce Support.

Experience of 6 years and 8 months in Airline domain including as a Level-2 “Senior Analyst” with focus in Airline operations on all areas, business software and systems. Strong background working with the clients, designers and programmers to identify requirements, in-depth understanding of project life cycle, including all phase of system and software development, Superior communication, presentation and interpersonal skills.

Dealt SITA customers worldwide across the globe, over Email, Skype and Call.