Gaurav Pandey

Address : 651-C BLOCK, PANKI

KANPUR, UTTAR PRADESH

INDIA

Mobile : +91 9919422391

Email :[email protected]

Personal Profile:

· Accomplished Hotel Management Professional with 10 years of multi-flavored     International Experience.

· Optimistic by nature with leadership qualities.

· Has a good practical and relevant experience in FOOD AND BEVERAGE department.  · Good analytical skill with acute vision.

· Have a positive approach & good presence of mind.

· Dynamic, hardworking, and results-driven professional.

· Offering broad-based experience in general management, core business processes, employee administration, purchase management, kitchen management and client relations in the food and beverage industry.

· Proven ability in supervising and training employees, handling new processes accurately, and developing innovative solutions to increase reliability and improve productivity.

· Proactive leader, strategy developer, and communicator, with well-defined communication skills and powerful organization, problem-solving, time management, and analytical aptitudes.

Career History:

Food and Beverage Manager APR 2019- Presently

Erica Group of hotels,

Rajasthan, India

Food and Beverage Manager JAN 2018 – MAR 2019

Hotel Swarn Towers, Bareilly

Uttar Pradesh, India

Partner and Operation in-charge in FEB 2017 – OCT 2017

Indian Food Restaurant

Indyjskie Bistro, Wolomin,

Poland

Food and Beverage Manager   SEP 2012 – MAY 2016

The Grand Continental Hotel,

Allahabad, India

Outlet Manager MAR 2011 – APR 2012

The st. Ermins Hotel,

Westminester, London, United Kingdom

Food and Beverage Supervisor   NOV 2010 – FEB 2011

The Hilton Cobham,

Surrey, United Kingdom

F & B Supervisor/Duty Manager APR 2009 – OCT 2010

The st.Ives Harbour Hotel,

The st.Ives, Porthminister, United Kingdom

Restaurant Supervisor FEB 2008 – APR 2009

The Red Fort Restaurant,

Wolverhampton, United Kingdom

Food and Beverage Assistant JUN 2007 – AUG 2007

Hotel The Leela Palace, Kempenski,

Banglore, India

Trainee Captain JUL 2006 – JUN 2007

Antarang Restaurant,

Rave 3, Kanpur, India

Professional Trainee JUN 2003 – NOV 2003

The Taj View Hotel

Agra, India

Skills Summary:

CORE COMPETENCIES

FOOD & BEVERAGE MANAGEMENT | BUSINESS OPERATIONS

– Spearheaded the entire aspects of hiring, training, and overseeing a staff of 50           employees and 15 supervisors at Hotel.

– Oversaw 5 food and beverage service outlets within the hotel, as well as all kitchen and purchase department events at Hotel.
– Worked collaboratively with the food production and purchasing department in lowering food costs and developing purchasing incentive programs with food distributors.
– Accomplished budget management for monthly, quarterly, and yearly budgets.
– Engaged in multiple departmental meetings.

– Adopt at maintaining service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit.

– Proficient in managing menu planning, inventory management and maintenance of a hygienic environment in the Food and Beverage Services and Production.

CUSTOMER SERVICE & STAFF DEVELOPMENT

– Built and maintained productive and harmonious relationships with all levels of personnel and clients.
– Maintained direct involvement with all alcohol and beverage distributors on upcoming marketing promotions and new products, as well as on all weekly and monthly inventory control.
– Expertly trained store managers at each location on all aspects of operations management, inventory control, time management, labor cost and food cost management, human resources, and accounting.
– Upheld constant communication with all parties for prompt resolution of any operational issues, management concerns, and/or emergencies.

GROWTH & DEVELOPMENT IMPACTS

– Rapidly delivered profitable services, and achieved and surpassed all budget guidelines in all scopes of job responsibility as beverage manager and director of food and beverage.

– Successful in building relations with upper level decision makers; resolving critical problem areas and delivering on client commitments

– Recognized for outstanding organizational skills, creativity, artistic display, public relations and an ability to consistently exceed guest expectation.

– Excellent communication & interpersonal skills with ability to work in multi cultural environment, comprising of different nationalities.

Education:

· Masters in Hospitality Management, from Wolverhampton University, United Kingdom Year 2009

· Bachelor   in   Hospitality   Management   and   Catering   Technology, from    C.C.S.University, Meerut, India      Year 2006

Additional Information:

General   Management   &   Supervision   | Training   &   Development   |   Program Coordination Regulatory   Compliance   &   Standards   | Strategic   Planning   &   Implementation   Rapid   Conflict Resolution | Leadership & Team Building | Technical Acumen

Hobbies:

Playing Cricket and Dance.

References:

Shall be furnished upon Request.