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Pamela Vivien Turbolencia Ballesteros HR Professional

Manila, Philippines
ADAPTABILITYCollaborationcommunicationComputer literate (Microsoft programs)conflict resolutionLeadershipnegotiationsocialStrong Work EthicTime Management

Pamela Vivien T. Ballesteros

Block 14, Lot 3, Abraham Street, North Olympus Subdivision
Phase 1, Caloocan City Philippines
Contact No.: +639065776463
E-mail: [email protected]

OBJECTIVE

To build a long-term career with my strong sense of dedication, motivation and responsibility and to utilize my qualifications and skills to advance my career and make an immediate contribution in a goal-driven company

PROFILE SUMMARY

Optimistic and reliable, has a positive view of personal abilities and works to capacity

Equipped with the basic knowledge of the Human Resource Development Management field with an academic training and proven skills in recruitment and organization

Hardworking, trustworthy, an enthusiastic self-starter

Looks at the brighter side of things and maintain a reasonably positive attitude

Sociable, loves challenges and working with people

EDUCATIONAL BACKGROUND

Bachelor of Science in Business Administration Major in Human Resource Development Management
San Beda University
November 2017 – December 2018

Bachelor of Science in Accountancy
San Beda College
June 2013 – November 2017

EXPERIENCES

Greenfield Marketers One, Inc. (a subsidiary of Greenfield Development Corporation)
Intern – Human Resource Department
Property/Real Estate Industry
August 2018 – October 2018

Duties and Responsibilities:
201 filing
Administering of psychological exams
Assisting in the logistics preparation for general assembly
Attending and assisting in job fairs
Collating of initial requirements of trainees
Conducting of interviews
Encoding of recruitment application forms
Endorsing of qualified applicants who passed the initial interview to Human Resources Manager and Assistant Vice Presidents
Following up of trainees’ attendance
Preparing of HR collateral distributions
Scheduling of training for applicants
Sourcing of applicants from recruitment portals (Jobstreet, Jobs180, Kalibrr) thru call and text blast
Training material preparation
Updating of sales and HR bulletin board

Junior People Management Association of the Philippines
Member (Non-Executive)
Non-Profit Organization/Social Services/Non-Government Organization
November 2017 – November 2018

Human Resource Development Management Society
Member (Non-Executive)
Non-Profit Organization/Social Services/Non-Government Organization
November 2017 – November 2018

San Beda College – Commission on Audit
Board of Audit Team Leader
Education/Academe
June 2016 – March 2017

Duties and Responsibilities:

Responsible for properly delegating tasks to the assigned team for the Board of Audit
Keeps records of liquidation reports of student organizations and administrative departments
Ensures compliance of student organizations and administrative departments with procedures, policies and regulations
Audits liquidation reports and identifying if there are any revisions and disallowances
Verifies if liquidation and other financial reports and records are accurate and reliable
Monitors and audits student and administrative activities

San Beda College – Commission on Audit
Junior Auditor
Education/Academe
June 2015 – March 2016

Duties and Responsibilities:

Responsible for keeping records of liquidation reports of student organizations and administrative departments
Ensures compliance of student organizations and administrative departments with procedures, policies and regulations
Responsible for auditing liquidation reports and identifying if there are any revisions and disallowances
Checking if liquidation and other financial reports and records are accurate and reliable
Monitoring and auditing student and administrative activities

Junior Philippine Institute of Accountants
Member (Non-Executive)
Non-Profit Organization/Social Services/Non-Government Organization
June 2013 – November 2017

San Beda College, Manila
Class Secretary
Education/Academe
November 2013 – March 2014

Inspiro Relia, Inc.
Customer Service Representative
April 2019 – May 2019 (contract extended twice)

Duties and Responsibilities:

Chat Agent of 1-800Flowers.com (an international company; online flower shop)
Responsible for providing customer service by responding to customers of 1-800Flowers.com through chat for their inquiries, complaints, orders and other concerns related to service and sales

Paramount Human Resource Multi-Purpose Cooperative
Recruitment Assistant (assigned at Regan Industrial Sales, Inc.)
June 2019 – present

Duties and Responsibilities:

Responsible for handling recruitment process such as inviting of applicants thru call, e-mail and text blasts, assisting applicants, administering examinations, monitoring employees, processing and authentication of pre-employment requirements and other documents, coordinating with manpower agencies job vacancies, reporting to supervisors, department heads and management, creating recruitment reports, 201 filing, preparing of employment contracts, providing evaluation and recommendation forms

ACHIEVEMENTS

Special Topics Group Thesis – 4th Place (2018)
San Beda College – Commission on Audit Appreciation Award (2015-2017)
Reach-out Program Participation Award (2017)
First Runner-up; Badminton (2017)
Dean’s Lister; 1st & 2nd Semester (2013-2014)
First Runner-up; History Quiz Bee (2013)
Silver & Bronze Medalist; Chess (2011-2013)
Consistent Honor Student (2003-2013)
Spelling Quiz Bee Champion (2012)

SEMINARS/SPECIAL COURSES ATTENDED

BREAKTHROUGH: A Case Study Competition (2019)
Business Fair 2018: Sustainable Businesses Unboxed – Substitute Learning Experience; EcoBricks Orientation & Workshop (2018)
Fears to Fierce; Forging Fears into Competitive Edge (2018)
Unleash; Expanding Versatility, Exploring Possibilities – HR General Membership Meeting (2018)
#ReduceorRefuse; A Seminar & Workshop on EcoBricks (2018)
Graduate School of Business Seminar (2018)
Labor Education for Graduating Students (LEGS) and Anti-illegal Recruitment and Trafficking in Pension (2018)
Preparing Junior Bedans in Internship (2018)
JUANA; Empowering Women and Breaking the Glass Ceiling (2018)
SOCIAL SECURITY SYSTEM; Optimizing the Functions and Use of Employee Benefits (2018)
HR 360; Sessions on HR Functions (2018)
Department of Business Management and Entrepreneurship Conference (2018)
Senior’s Career Seminar and Forum (2018)
Bedan Leadership Forum (2018)
ME-LLENNIALS; Understanding Millennials and How to Manage Them in the Workplace (2017)
A WALK THROUGH REMEMBER; An Orientation on HR Functions, Careers and Opportunities (2017)
Know Now (2017) SAP Business One Orientation Seminar (2017)
Current Trends in Business Information Systems (2015)
What Keeps You Moving? (2015)
W.I.N. the Battles of Life: Warriors who live In the moment and Never give up (2015)

EXTRACURRICULAR ACTIVITIES

Member, Junior People Management Association of the Philippines (November 2017 – November 2018)
Member, Human Resource Development Management Society (November 2017 – November 2018)
Member, Bedan Musicians’ Guild (2013 – 2018)
Member, Junior Philippine Institute of Accountants (2013 – 2017)
Scribe, San Bigkis Party (2014 – 2015)
Lector, Choir Member, Catechist, Parish Youth Ministry (2008 – 2013)

VOLUNTEER WORK

Believe Outreach Program 2018 – spearheaded an outreach program for people with special needs at Hospicio de San Jose, Manila City (October 2018)
Volunteered at Department of Social Welfare and Development’s repacking of relief goods during the typhoon Ondoy
Participated in bringing joy to young cancer patients at Bahay Aruga, Manila City (April 2017)
Involved in a family endeavor of feeding Aeta families at Katipunan Avenue, Quezon City every 24th of December since 2015

SKILLS

Strong work ethic
Leadership
Communication
Time Management
Negotiation
Collaboration
Conflict Resolution
Adaptability
Social
Computer literacy (Microsoft programs)

PERSONAL INFORMATION

Gender: Female
Languages: Filipino, English
Age: 22 years old
Birthdate: January 18, 1997
Civil Status: Single

CHARACTER REFERENCES

Prof. Raquel Castro, MBA
Professor
College of Arts and Sciences – Administrative Officer
San Beda University
09053781017

Ms. Pamela Denise A. Jurado
Internship Supervisor
Greenfield Marketers One, Inc. – Human Resource Assistant
09172739157

Prof. Leonardo Alcantara, Jr.
Human Resource Director, Professor
San Beda University
09178352867

Ms. Jayvee N. Turla
Administrative Assistant
Marketing Cross Media
09456689045

Ms. Anna Patricia L. Tagaya, CPA
Associate
SGV & Co.
09490755609

I hereby certify that the above information given are true and correct as to the best of my knowledge.

Pamela Vivien T. Ballesteros
Applicant

Education

November 2017 – December 2018 Bachelor of Science in Business Administration Major in Human Resource Development Management graduate at San Beda University, Manila, Philippines
June 2013 – November 2017 Former Accountancy student at San Beda College, Manila, Philippines

Experience

April 2019 – May 2019 (contract extended twice) Customer Service Representative at Inspiro Relia, Inc. (formerly SPI Global)

Duties and Responsibilities:

Chat Agent of 1-800Flowers.com (an international company; online flower shop)

Responsible for providing customer service by responding to customers of 1-800Flowers.com through chat for their inquiries, complaints, orders and other concerns related to service and sales

June 2019 – present (resignation effective February 29, 2020) Recruitment Assistant (assigned at Regan Industrial Sales, Inc.) at Paramount Human Resource Multi-Purpose Cooperative

Duties and Responsibilities:

Responsible for handling recruitment process such as inviting of applicants thru call, e-mail and text blasts, assisting applicants, administering examinations, monitoring employees, processing and authentication of pre-employment requirements and other documents, coordinating with manpower agencies job vacancies, reporting to supervisors, department heads and management, creating recruitment reports, 201 filing, preparing of employment contracts, providing evaluation and recommendation forms