Education

2005 – 2008 Notre Dame University, Zouk Mekael – Lebanon

M.S. in Computer Science (Computer Information System) GPA: 3.26/4

2001 – 2005 Notre Dame University, Zouk Mekael – Lebanon

B.S., Computer Science (Computer Information System) GPA: 3.02/4

Skills

·          Project Management

·          IT Business Analysis  & Consulting

·          Customer Relationship Management

·          Business Development

·          Hospital workflow cycle
·          Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

·          Quality Assurance

·          VB Language Visual Basic .Net ASP.NET

·          SQL (SQL SERVER & ACCESS)
Senior Project

Providing an application were the waiter can deal with orders from Pocket PC and send it wirelessly to the server then to the printer. Also the application provides options to deal with the warehouse, to deal with the employees, and other many options. Report will be provided upon request.

Work Experience

Business Application Analyst (Project Manager)

September 2018 – Present                                                  Nini Hospital

·         Hospital Data Committee Member

·         IT Project & Program Management

·         Business application analyst

·         Full hospital workflow cycle knowledge

·         Full hospital operation knowledge

·         Reporting directly to CEO

·         Providing Control Reports to CEO regarding hospital operations

·         Responsible of Hospital Information System – HIS

·         Responsible of variety of applications (ERP, Accounting, Payroll, Attendance, HR, Archiving, Web Portal, …)

·         Providing technical assistance in training, mentoring, and coaching professional, technical, hospital staff

·         Controlling hospital operations through system (Hospital Information System – HIS) and on site.

·         Collect and analyze business requirements and turn them into high quality solution requirements as technical specifications and user stories, prototypes, process

·         Task analysis, evaluation and Advising senior management

·         Translate technical findings for non-technical teams and vice versa

·         Direct contact with Software Supplier

·         Analyzing BOQs and Offers

·         Ensure that projects are delivered

·         Participate in overall project management, time estimation and resource scheduling

·         Providing plans and solutions to reduce the processing time and cut unnecessary tasks

Senior IT Business Analyst (Project Manager)

Company Committee Member

April 2015 – September 2018                                                  Computer Technology and Services

Hospital Division

·         IT Project & Program Management

·         Business application analyst

·         Customer Relation Management

·         Full hospital workflow cycle knowledge

·         Supervising a team of developers, QA, and Support

·         Create solutions for customer requests

·         Creating Business Rules for developing required solution

·         Provide Solution Design and Database Structure

·         Analyzes the feasibility of, and develop requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users

·         Task analysis and evaluation

·         Advising senior management

·         Direct and Follow up with Developers on executing task as requested

·         Track tasks between development team and testing/QA team

·         Training staff in how to use the new systems

·         Tracking and documenting changes for functional and business specifications

·         Providing technical assistance in training, mentoring, and coaching professional and technical staff

·         Coordinate the preparation of customer proposals and statements of work

·         Deliver customer projects successfully

·         Manage customer expectations and relationship

·         Ensure that projects are delivered

·         Identify and manage engagement risks and flag major issues early

·         Participate in overall project management, time estimation and resource scheduling

·         Establish criteria concerning deliverability, performance, maintenance, design and costs

·         Translate technical findings for non-technical teams and vice versa

·         Maintain and improve requirement management and/or software development processes through the whole project life cycle

·         Travel to client sites as needed

Senior Data & Business Analyst

February  2014 –April 2015                                             Many Food   (FMCG)               Baabda

·          Visual Big (ERP  System) Administrator
·          Report Development
·          Data & Business Analysis
·          Consulting
·          Strategy & Planning Analysis
·          M-Force Mobile Application  Admin

·          Different Application Admin
 

Senior Software Administrator & Analyst

January 2012 – January  2014                        Fawaz Holding (FMCG)                           Beirut

·          SAGE (ERP  System) Administrator

·          M-Force Mobile Application  Admin

·          Report Development

·          Data & Business Analysis

·          Inventory Control
·          Travel to Erbil, Iraq for IT Audit and IT issues

·          Consulting

·          Strategy & Planning Analysis
IT Coordinator & Consultant

August 2009 – January 2012                      AHLI International Bank                            Down Town

Managing IT of Ahli Invest Group (financial) Company

·          Application Development:  ASP.Net,VB.Net, SQL, SQL Server

·          Planning & Maintaining Primary & Disaster Backup Sites and other projects
·          Maintaining ICBS System ( ORACLE based from ISTISHARAT

·          Maintaining Nortel Telephony system
·          IT Administrator

·          Maintaining Bloomberg & Reuters system & X-Trader (CITI Group)
·          Maintaining Internet Security ( Firewall , Web filter, …)
·          Installing and maintaining PCs and servers
·          Maintaining Access card system
·          Dealing with other companies & providing quotations and deals

Research & Development Team

Dec 2006 – Aug 2009                              TSC / ADMIC                   Naher el Mot

·          Developing  Window and Web applications using VB.Net, ASP.NET applications
·          ORACLE SQL Basics

·          Responsible of different functional projects
·          Developing applications using VB6

·          Store-Flow System Administrator
·          Crystal reports
·          SQL Server
·          Research
·          User Support
·          Inventory Control
Analyst

February 2006 – December 2006                         Sabis International School               ADMA

·          SQL Server 2005 and Crystal Reports
·          QA (testing and quality analysis and assurance)
Other Training and Seminars

Microsoft Technical courses:

May 2008 – Data Access Development with Visual Studio 2005

June 2008 – Web Application Development with Visual Studio 2005

July 2008 – Advanced Web Application Development with Visual Studio 2005

ORACLE Course

April 2010 – ORACLE DBA Workshop I

2004  Internship Computer Programming  at  COMMAS Company

VB6 & SQL Server 2000
Languages spoken

Arabic:  Native language.

English: Excellent working knowledge of spoken and written English.

French: Excellent working knowledge of spoken and written French.

Personal details

Place & Date of Birth:      Beirut- Lebanon 1471982      Marital Status:    Married

Linked In: https:// www.linkedin.com/in/fouad-el-sayegh-ms-b1153942

Hobbies

Self Defense: Aikido – 2nd Dan Black Belt. (Instructor)

Volley Ball, Camping, Scouts, swimming.

References

Dr. Marie Kheir;

NDU Professor and Advisor     Email: [email protected]   Tel:  +961 3300754

Dr.Selim Sayegh;

Previous Minister of Social Affairs & Dr. at Sagesse University

Email: [email protected]  Tel: +9613190023

Joe Achkar

Senior Network Administrator        Email: [email protected]   Tel: +9613786288

Lara Mouhasseb

Operation Manager Tel: +9613321105