Candice A. Thompson

I5 Imperial Drive, Horizon Park, Spanish Town, St Catherine
Email: [email protected]
Tel: (876) 797-1910
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OBJECTIVE: To apply the knowledge and skills I have acquired to aid the accomplishment of the goals and objectives of your organization while achieving a higher level of self-development

EDUCATION:
Certificate in Data Entry Operations-Levels 1&2 (NVQJ) Garmex HEART Academy (2008-2009)
Certificate in Webpage Design-Levels 1&2 (NVQJ) Garmex HEART Academy (2008-2009)
Certificate in Early Childhood Education-Levels 1&2 (NCTVET) Knox Community College (2007)
CXC Certificate (English Language-2, Human and Social Biology-3, Religious Education-2, Food and Nutrition-2) St Catherine High School (2002-2006)
Distinction College (Mathematics-pending, Office Administration-pending, Principles of Business-pending ) Present

WORK HISTORY:
Applications Intern, Supreme Ventures Group , (August 7, 2019-November 9, 2019)
Wrote and distributed emails, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Kept a log of all office supplies and ordered new stock
Assisted clients with issues relating to job placement
Screen and direct calls to the appropriate department
Provide basic company information to retailers

Customer Care Advisor, Conduent (December 17, 2018- May 16, 2019)
Answering and resolving advanced product technical-support questions via email
Collecting team performance data and presenting the information at general meetings

Customer Service Representative, Paymaster Jamaica (October 6, 2016- June 30, 2017
Assist customers with monetary transaction, while maintaining the quality of standards and ethics of the company.

SKILLS:
Customer relation, customer service
Computer literate in both Windows and Macintosh platforms
Standard knowledge of Spanish

SUMMARY OF QUALIFICATION:
Customer – focused self-starter with proven client services skills
Energetic achiever and communicator, with strong listening skills
Quick learner, eager to learn and follow directions
Excellent team player who thrives in teamwork situations
Responsible and reliable, with record of professionalism