OGBENIN OMUEKPEN ELIZABETH

1, Goodluck street
, Bemil, Ojodu Berger.

MOBILE: 0803-579-5808                                                                                                                                 [email protected]

PROFILE SUMMARY

Detailed-oriented, reliable, and forward-thinking professional, with verifiable track record of accomplishing assigned duties by coordinating and building positive rapport with clients. Equipped with combined dynamic organizational skills and aptitude in multitasking, planning, and directing operations and complex schedules. Well-organized and able to manage various tasks, and priorities in a timely manner. Successful in assuming increasing levels of responsibility. Effective in managing multiple assignments under extreme pressure while meeting tight deadlines. Articulate communicator; accustomed to developing and maintaining positive relationships with all levels of individuals of diverse backgrounds.

PROFESSIONAL SKILLS

·         Having the necessary drive and enthusiasm required for a tough competitive industry.

·         Ability to get on with all levels of people and possess strong relationship building skills.

·         Confident in making decisions that will likely have a large impact on organizational objectives.

·         Skilled in prospective loan analysis and establishing borrower’s worthiness

·         Knowledge of credit modeling, deposits and credit products

·         Ability to build good relationship with customer

·         Excellent analytical and critical thinking skills

·         Great ability to deal with the client’s queries, problems or complaints

·         Excellent knowledge of marketing strategies and current market

PROFESSIONAL EXPERIENCE

Business Development Officer/Client Service

Mediplan Healthcare Limited                                                                            2019 – Till date

·         Identification of prospective client

·         Preparation and submission of proposal and identification of key decision makers

·         Follow-ups on proposal and invitation for presentation

·         Preparation of slides for the presentation

·         Follow-ups on presentation and key decision makers

·         Win account by the receipt of a letter of intent plus staff list and chosen health plans

·         Acknowledgement of letter of intent and submission of invoice duly signed by the marketer

Loan Officer/Client Service

SEAP Microfinance Bank                                                                        2014 – 2018

·         Prepared loan files and process them as per bank general procedures

·         Provided exceptional customer services at all times

·         Maintained correspondence with customers and updated them about the development of their loan

·         Recommended credit limit for clients based on liquidity analysis

·         Maintained bank credit standards and recovered outstanding loans

·         Performed bank’s credit analysis function and ensured compliance with banking regulations.

Call Centre Agent/Customer Service

GVA Partners Limited, Victoria Island, Lagos                                                    2013 – 2014

·         Took inbound calls and listen to customers’ questions and concerns

·         Provided appropriate answers and responses in a polite and friendly manner

·         Resolved customers’ technical issues over the phone

·         Gave information to callers regarding services

·         Maintained call logs

Brand Ambassador/Marketing Executive

EXP Marketing Limited, mile 2, Siemens house Lagos                                       2011 – 2013

·         Acted as a brand ambassador for the company.

·         Engaged customers in activities and programs in order to achieve brand popularity

·         Supported brand and marketing initiatives

·         Built relationships with external and internal forces to engender keen awareness

·         Worked closely with management to administer merchandising activities affecting brands Sales and sampling of the company’s products.

NYSC camp piako Minna, Niger State                                                       .

LAB. Analyst

NNPC/PPMC Minna Deport, Operations Department (NYSC)                          2010 – 2011

·         Verified data and values for additional analysis

·         Took care of the specimens as well as accurate testing

·         Test of density of PMS, AGO and DPK

LAB. Analyst

International Institute of Tropical Agriculture (IITA), Ibadan    [SIWES ]         2005 – 2006

·         Analyzed the quantity of ascorbic acid in various types of cassava and yam product.

·         Received crop, soil and prepare them for analysis

EDUCATION

PGD. Nutrition

Ahmadu Bello University, Zaria                                                                                  2012 – 2013

B.sc Biochemistry

University of Benin, Benin City                                                                                   2004 – 2008

SSCE

St Louis Grammar School Mokola, Ibadan (NECO)                                                   1996 – 2002

CERTIFICATIONS

·         Advanced Sales and Marketing Course for Winning New Business.

·         Trainer: Peer Educator Trainer (PET) Anti-HIV/AIDS, NYSC.

·         Vice President: Anti-Drugs Club (NYSC)

·         National Drug Law Enforcement agency (NDLEA) (CDS)

REFERENCES

Available upon request