Jissele Robles

09976146729

1533 A7 Loreto St. Sampaloc                                                                                                     Manila

[email protected]

Professional Skills:

Computer Savvy
Can collect, analyze, organize and interpret the data. Also for making document properly.
Can monitor and assign ticket and take ownership of it.
Knowledgeable in basic troubleshooting and configuration of email (outlook), laptop, desktop, and printer.
Can navigate well in Microsoft Office Application.
Can be as good as managing the project like delegating the task and measuring the success of each project assigned.
Being able to communicate complex ideas in a clear way whether It’s in English, Filipino, chat, email or face to face conversation.

Objectives

Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful innovative and flexible. To   add valuable assets to your esteemed organization as an active member.

Education

Eulogio “Amang” Rodriguez Institute of Science and Technology

Nagtahan, Sampaloc Manila

Bachelor of Science in Computer Technology

2013-2017

Employment History

Integrated Computer Systems, INC.  (June 2017-Sept. 2018)

Technical Support Engineer

As a project engineer:

Okada Manila (Desk Side Support)
Description:

Supports all kinds of technical issues of all employee in all department including their email (outlook), connecting their devices to the internet, etc..
Assistance in troubleshooting all technical issues on the equipment like the table games on the casino floor.
Migrating all the employee’s computers.
Assigning all the ticket and take ownership of it
Supreme Court of the Philippines (System Integrator)
Description:

Handles all lower courts on 5 regions, almost 600 branches location.
Receives calls from attorney and IT personnel if they’re having problem with their connection and installation issues.
Preparing documents, reports and summary for the meeting every week with the PLDT manager assigned in the project and Supreme Court IT managers and supervisor.
Concentrix

Technical Support Associate

Handles ATT Uverse account.
Receives calls from states regarding with their technical issues and troubleshoot it.
Character Reference

To be follow up upon request.