PERSONAL INFORMATION Gerti Jani

21 Dhjetori, 1001 Tirana (Albania)
+355 69 67 46 409
[email protected]

WORK EXPERIENCE

2012–2018 Delivery Support
Shpresa SHPK, Tirana (Albania)
Transporting and delivering lunch to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied

01/06/2019–01/09/2019 Hotel Host And Sales Agent
Hotel Odisea, Qiparo (Albania)
Help customers at hotel. Informing customers about services and products offered, local attractions, driving directions, and provide any other type of information the customer wants to know about their Holidays. Finding potential new customers and guide them to the hotel facilities.

EDUCATION AND TRAINING

2011–2014 High School Diploma
Sami Frasheri, Tirana (Albania)

2014–2019 Bachelor Construction Engineer
UPT, Tirana (Albania)

PERSONAL SKILLS

Mother tongue(s) Albanian

Foreign language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English B1 B1 B1 B1 B1
Self Assessment

Communication skills Good written and verbal communication skills. Confident, articulate, and professional speaking abilities. Emphatic listener. Speaking in public, to groups, or via electronic media. Good presentation and negotiation skills.

Organisational / managerial skills Creating and keeping deadlines. Goal setting and meeting goals. Problem solving and analyzing. Team worker. Multitasking

Job-related skills

Computer Skills Problem understanding and Sensitivity. Good at advertising and presentation of a product. Persistent. Dedicated and passionate.

WORD, EXCEL, POWER POINT
AUTOCAD (CERTIFICATE).

Digital skills SELF-ASSESSMENT
Information processing Communication Content creation Safety Problem-solving
Independent user Proficient user Independent user Independent user Basic user
Digital skills – Self-assessment grid

Driving licence B