MARILOU B. ABARABAR
Mobile -+97450883287
Email – [email protected]
– [email protected]

CAREER OBJECTIVE
Seeking a suitable position where my past an varied experience would
be fully utilized in an organizational environment ,where making a significant contribution to the success of my employer will gain my career enhancement opportunities, carry on and believe in its policies though the position of which I am qualified.

CORE COMPETENCIES
● Customer Service
● Staff Development
● Interpersonal Communication
● Results Driven
● Responsibility
● Career motivation
● Decision making
● Trustworthiness & Ethics

PROFESSIONAL EXPERIENCE
Cafe Morindo,Doha Qatar

September 01,2019-Present Position: Supervisor
Job Despription:
● Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
● Supervise efficient upkeep of tools through proper usage of equipment and devices.
● Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
● Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects
● Inspect food and beverage product preparation programs and maintain goodwill of company.

Waffle Boutique Coffee Shop,Doha Qatar
February 08,2018- August 25,2019 Position: Supervisor
Job Despription:
● Accomplishes staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results, implementing enforcing systems, policies, and procedures.
● Maintains safe and healthy work environment by establishing and enforcing organization standards, adhering to legal regulations.
● Completes operations by developing schedules, assigning and monitoring work,gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals,implementing new procedures.
● Controls expenses by gathering and submitting budget information, scheduling expenditures, implementing corrective actions.
● Provides quality service by enforcing quality and customer service standards.
● Contributes to team effort by accomplishing related results as needed.

Erum Manpower Company,Doha Qatar
October 10,2107- December 10,2017 Position: Secretary/Receptionist
Job Despription:
● Answered telephones and give information to callers, took messages, or transferred calls to appropriate individuals.
● Created, maintained, and entered information into databases.
● Set up and managed paper or electronic filing systems, recorded information, updated
paperwork, or maintained documents, such as attendance records, correspondence, or other material.

Amwaj Catering Services,Doha Qatar
September 21,2013- September 15,2017 Position: Food Server/Kitchen Helper
“Awarded as one of the most outstanding employees of AM shift”

Job Despription:
● Prepares and delivers food trays to hospital patients.
● Performing any combination of following duties on tray line.
● Read production orders on trays according to their diet.
● Places items such as eating utensils, napkin and condiments on trays.
● Serve trays to patients by placing them on tables and assisting them in partaking of
their food.
● Collects and stacks dirty dishes on cart and returns cart to kitchen.
● Assemble and serve food items to hospital staff members by following daily menus.

Nanox Philippines
April 10,2010- October 10,2010
Clark Freeport Zone, Pampanga, Philippines Position: Supervisor
Job Description:
● Accomplishes manufacturing staff results by communicating job expectations, planning, monitoring, and appraising job results, coaching, counseling, and disciplining employees, initiating, coordinating, and enforcing systems, policies, and procedures.
● Maintains work flow by monitoring steps of the process, observing control points and equipment, monitoring personnel and resources, studying methods, implementing cost reductions, developing reporting procedures and systems, facilitating corrections to malfunctions within process control points,initiating and fostering a spirit of cooperation within and between departments.
● Completes production plan by scheduling and assigning personnel, accomplishing work results,establishing priorities, monitoring progress, revising schedules, resolving problems, reporting results of the processing flow on shift production summaries.
● Maintains quality service by establishing and enforcing organization standards.
● Ensures operation of equipment by calling for repairs, evaluating new equipment and
techniques.
● Provides manufacturing information by compiling, initiating, sorting, and analyzing
production performance records and data, answering questions and responding to
requests.
● Creates and revises systems and procedures by analyzing operating practices, record-
keeping systems, forms of control, and budgetary and personnel requirements,
implementing change.
● Maintains safe and clean work environment by educating and directing personnel on
the use of all control points, equipment, and resources; maintaining compliance with
established policies and procedures.
● Resolves personnel problems by analyzing data, investigating issues, identifying
solutions, recommending action.
● Contributes to team effort by accomplishing related results as needed.

CSI Warehouse Club
Alaminos Pangasinan,Philippines
January 28,2009- January 28,2010
Position: Human Resources Assistant/Receptionist
Job Description:
● Handling office task,such as filing,generating reports and reordering supplies
● Providing real-time scheduling support by booking appointments and preventing
conflicts.
● Screening phone calls and routing callers to the appropriate party.
● Using cmputers to generate reports.
● Greet and assist visitors.
● Maintain polite and professional communication via phone and e-mail
● Anticipate the needs of others in order to ensure their seamless and positive experience.

ACADEMIC QUALIFICATIONS
Tertiary
Bachelor of Secondary Education (Major in Industrial Technology) Pangasinan State University
Lingayen, Pangasinan Philippines
June 2003-March 2007

Secondary
Alos National High School
Alos, Alaminos, Pangasinan Philippines June 1998-April 2003

Primary
Villacorta Elementary School
Villacorta, Mabini, Pangasinan Philippines March 1998

TRAINING /PROGRAMME /SEMINAR
Human Resources and Administration
January 27-March 03, 2017

Filipino Institute, Doha,Qatar
Basic Life Support and Automated External Defibrillator
November 21,2014

Hamad International Training Center Doha, Qatar
Infection Control Reorientation
November 2,2014

Hamad Club Hotel Doha,Qatar
World of Welcome(HospitalityIndustry)
January 9,2014                               Hamad Club Hotel, Doha,Qatar

Customer Service Training
November 25, 2013.                       Hamad Club Hotel, Doha,Qatar

Reserve Officer Training Corps (COCQ and Advance Officer)
June 2003-March 2006 Pangasinan State University Lingayen, Pangasinan Philippines

Reserve Officer Training Corps( ROTC Summer Camp Training)
April 27- May 17,2005
Camp Lt. Tito Abat
First Regional Community Defense Group(ARESCOM) Manaoag,Pangasinan Philippines

PERSONAL INFORMATION
Date of Birth : September 12, 1984 Age : 35 years old
Sex : Female
Civil Status : Single Nationality : Filipino Language : English & Filipino