CRRICULUM VITAE

Surname:

Given:

Name

Address:

Contact:

Date of Birth:

Educational:

Background

KHANNA

NITISH

H.No,1, ST.NO 1 Baba Deep Singh Nagar Patiala

Mobile: 9888687031 | Email:[email protected]

12​August 1989
July­ 2007: Advance Diploma Hospitality and Business Management at Carrick Institute of Education (Australia).

Attained Certificate from Carrick Institute of Education:

Certificate III: Hospitality and Business Management

FOOD HANDLING CERTIFICATE

THHCOR03B Follow Health, Safety and Security Procedures.

(EVE) ENGLISH FOR VOCATIONAL EDUCATION

HLTFS207B Follow Basic Food Safety Practices
THHGHS01B Follow Work place Hygiene Procedures.

PROFESSIONAL TRAINING AND DEVELOPMENT

Feb­ 2006: Certificate II of Security Course­ Crowed Controller and Security Guard from DNL, Security, Bell (Australia).
Nov-2016 : ISANA Certification
AUSSIE SPECILIST Certification (Tourism Australia)
CPS Certification For Canada
ENZ Certification For NEW ZEALAND

PROFESSIONAL TRAINING AND DEVELOPMENT

Feb­ 2006: Certificate II of Security Course­ Crowed Controller and Security Guard from DNL, Security, Bell (Australia).
Nov-2016 : ISANA Certification
AUSSIE SPECILIST Certification (Tourism Australia)
CPS Certification For Canada
ENZ Certification For NEW ZEALAND

TECHNICAL SKILL

April­ 2006: Ms Word, Ms Excel, Ms Power Point, Visual Basic, System Analysis Design, Database Management System..

April­ 2011: Bachelor in Economics

PROFESSIONAL PROFILE
Over Eight years of extensive experience in the hospitality industry.
Extensive experience in planning, supervising and managing the entire operations including resource planning, procurement and maintenance of inventory levels for smooth functioning of all department.
Proficient at overseeing catering operations and responsible for managing the catering for all kind of social events, seminars & conferences as well as outdoor catering.
Proven track record of developing procedures, service standards and operational policies, planning & implementing effect control measures to running cost of the unit.
Excellent written, communication, inter personal, liaison and problem solving skills with the ability to work in mufti-cultural environment.
AREAS OF EXPERTISE
Operations:
Implementing procedures, control systems for maintaining hygiene and quality standard.
Leading efforts for streamlining processes generating cost savings in operations.
In depth knowledge of actual operations in each department, helping trouble shoot client issue.
Managing the outdoor catering schedules with constant tie-ups with major corporate and implementing sales promotional strategies to decrease the sales volume and achieving maximum customer satisfaction.
Business Development:
Projecting and improving company image through effective corporate public relations and promotion activities.
Sustaining profitable operations with focus on advertising budget and marketing.
Client Servicing:
Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.
Ensuring maximum customer satisfaction by closely interacting with in-house and customizing the product and services accordingly.
Developing high-value services to upscale clients for exalting their satisfaction level.
People Management/Training:
Handling operational functions like pre-shifts staff briefings, creating the duty roster, shift management.
Imparting appropriate training for service excellence and team work to banquet, restaurant and support service staff.
Organizing and conducting practical and theoretical training programs to enhance skills and motivational level.
General Management:
Maintaining and generating daily sales report, to track daily performance.

Supply Chain Management:
Interfacing with co-bartenders for all beverage requisitions, re-stocking and inventory according to set standard.
Effective inventory planning for raw materials and spares based on business requirements and utilization forecast.
CAREER HIGHLIGHTS
Senior Quality & Training Manager hostels (Food & Beverage )
(Chandigarh University – Nov. 2017 –till date)

Conduct effective induction and orientation sessions
Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
Manage training budget
Provide opportunities for ongoing development
Resolve any specific problems and tailor training programs as necessary
Maintain a keen understanding of training trends, developments and best practices

English Library Immigration Consultant Patiala(2016-2017)

Worked as a Managing Director Cum Branch Manager

Look up all the office work Specially Regarding Visa Section.
Manage Staff Members and try to solve issues related to Academic Section as well as Visa section.
Look up Admin and account related problems.
Working on advertise as well as.

Education Abroad Consultant Mohali (2014-2016)

Worked as a Managing Director Cum Branch Manager

Look up all the office work Specially Regarding Visa Section.
Update staff members regarding new changes in Student Visa or Tourist Visa. Attending calls in between the TV show if client particularly want to speak with me. Attending TV show Interviews on national Platforms Like MH ONE News, DD Punjabi, Living India and Zee Punjabi

Food Fx AUSTRALIA (2012-2014)

Food safety Manager
Responsibilities:​Working for Quants and Jetstar , Singapore airline, Th airline, Vietnam airline, Philippine airline, China southern, china eastern, Cathay pacific airline etc

Compass Group (2011­2012)

Mercy Place Hospital East Melbourne Age Care (Compass Group Me direst) – Assistant Site Manager in the weekdays and Chef/In charge over the weekends

DOUTTA GALLA FOOTSCRAY AGED CARE ​(2009­ Feb 2011 )

Doutta Galla Aged Services Footscray Aged Care

Food Safety Supervisor
Cook and provide a high quality food and domestic functions to residents/clients that meet food legislation requirement
Preparation and presentation of food and meals in accordance with food legislation Ensuring food safety plan is followed at all times
Plan menus in meeting with budget, and residents cultural needs and dietary requirements
Monitor, purchase & stock supplies in accordance with volume & menu requirements and food safety plan
Ensure the operations in the kitchen meet Health & Safety Requirements Interview, employ, roster and authorize staff time sheets,

Train and monitor food service assistants to comply with company policies and food safety plan
Participate in audits of the catering department by internal and external bodies
Prepare & cook meal
Cook Soup for residents
Rosters
Monitoring Temperatures
Ordering
Food Controlling and Checking Services for Health

BLUECROSS COMMUNITY CARE​(2008­2009)

​FOOD SERVICE ASSISTANT (Australia)

Food Preparation In the Kitchen

Chef’s Assistant In Food Services

DEMOSTRATED ABILITIES

Assisting where Necessary.

Food Preparation Services

Helping In Food Services as a Kitchen Assistant

Food Controlling and Checking Services for Health

Good communication with the Group Working

Take Appropriate Actions To Achieve Goals

Self Motivate

Food Preparation Services

Helping In Food Services as a Kitchen Hand

Assisting where Necessary.

Able to work as group working

Take Appropriate Actions To Achieve Goals

Good in communicate with Employees

Self Motivate

FLEMING TON MELBOURNE CUP WITH PETER ROWLAND (Jan 2006­ Jan 2007)

Food Safety Assistant

Food Services

Food Preparation In the Kitchen

Chef’s Kitchen Hand In Food Services

DEMONSTRATED ABILITIES

Food Preparation Services

Helping In Food Services as a Kitchen Hand

Assisting where Necessary.

Able to work as group working

Take Appropriate Actions To Achieve Goals

Good in communicate with Employees

Self Motivate