Education

2014 MBA at Manarat International University

2004 M.Sc. at Rajshahi University

2003 B.Sc. at Rajshahi University

Experience

(May 20, 2010 - June 30, 2019) Senior Executive at Grameenphone Ltd.

Duties/Responsibilities:
1. Performance evaluation report prepare for Management to take decision for future Planning
2. On demand Different types of reporting for Performance Monitor, Evaluation and way forward.
3. Daily business performance update to get insight.

(July 23, 2008 - May 19, 2010) Territory Officer at Grameenphone Ltd.

Duties/Responsibilities:
1. Attain Territory Sales Target through daily market visit, ensuring proper distribution of products and implementation of retail channel activities.
2. Prepare own market visit plan, retail execution plan, TMM route plan, campaign execution plan, distribution extension opportunity and implement channel audit plan on regular basis.
3. Lead and motivate all channel partners to strongly promote products and induce push sales.
4. Provide all necessary support to retailers according to channel development plans.
5. Provide timely feedback on market activities to relevant people for coordinated planning, making informed business decisions and generating timely actions.
6. Develop strong trade relationship with all Channel Partners.
7. Monitor performance of field force on a regular basis and provide structured feedback for development.
8. Manage regular and on demand reports according to business requirements.

(March 28, 2006 - July 23, 2008) Customer Manager (March 28, 2006 - July 23, 2008) at Grameenphone Ltd.

Duties/Responsibilities:
1. Provide one-stop sales & customer service as per defined processes to enrich customer experience.
2. Make informative and successful interaction with walk in customers to increase customer base and brand image.
3. Plan/forecast stocks and other relevant materials of own touch points.
4. Provide right support to back office/central team/Area Team members in maintaining & improving touch point performance.
5. Cooperate with Area Team members/Sales coordination or central team by providing real time customer feedback.
6. Complete necessary reporting and other daily supplementary tasks as per instruction.