CAREER OBJECTIVE:
To seeking further job and gain proficiency in my major to contribute my share to an organization and also build up my existing skills keeping up with the dynamic, rapidly evolving technology.
PROFESSIONAL EXPERIENCE:
• Advised on which parts of the program applied to their current needs.
• Assisted to customers, on an on-going basis, in using the online booking technical complaints.
• Successfully resolved large number of technical concerns from customers and clients alike.
• Established a customer complaint forum and log to continuously improve technical support.
Skills developed/Responsibilities:
• Maintained a safe, clean and pleasant environment for customers and staff .
• Committed to producing a quality service for every customer.
• Provided friendly, efficient customer service.
PERSONAL STRENGTHS:
• Comprehensive problem solving abilities, Willing to learn new technologies,
• Ability to adopt a crisis situation and challenges,
• Ability to learn my mistakes,
• Positive Attitude and Hard Work.