JOSEPHINE BALAYON HILL

AL KHOR TOWER A8, AL RASHIDIYA, AJMAN CITY

+971558485515 / +971504372799

[email protected]

SKILLS:

* Microsoft Word/Excel

* Internet, e-mail

* English, Basic Arabic Languages

CAREER OBJECTIVE:

To work in the Company that offers me more challenging and more stimulating work with the potential for future development both personal and professional and to be a part of progressive organization, which I can contribute my knowledge and skills as well as to gain experience for the advancement of my career and development of my potentials and abilities work effectively with the people and acquire fulfillment in the field I have chosen.

MISCELLANEOUS EXPERIENCE:

* Knowledge in good customer service

* Cashiering

* Merchandising

* Filing Documents

* Typing job

WORK EXPERIENCE:

*CONMIX LTD. (AJMAN BRANCH)

-OFFICE ASSISTANT / SECRETARY

October 2012 – Present

·         Accuracy in maintaining documentation, inclusive of updating customers records enquiry.

·         Performs general clerical duties including photocopying, faxing and filing documents. Performs data entry and documents.

·         Supported the sales team in all routine office works.

·         Accountant reliever and Handling cash customers.

*FOOD CASTLE RESTAURANT(Gate 3 Dubai International Airport, Terminal I)

– CASHIER

November 26, 2011 – June 2012

* Making daily sales report and Expenses of the Restaurant.

* Daily inventory of Etisalat & Du Recharged Card purchased.

* Answering phone calls and taking the order of the customers.

* EMARAT (Emirates General Petroleum Corporation)

-CUSTOMER SERVICE ASSISTANT and BAKERIA SUPERVISOR

June 25, 2006 – September 30, 2011

* Good Customer Service. Greet and assist customer’s needs.

* Adheres to specified hygiene and personal appearance.

* Fax orders and receiving the products.

* Checking the availability of the products and making sure that the food given is fresh.

* Monitoring daily inventory and take out items to be expired the following day.

* Receiving and counting the items, if coordinates with the stock delivered.

* Making weekly sales report and monthly sales performance.

* JJ CRANE COMPANY (Ayala, Makati City) – Philippines

-ASSISTANT SECRETARY / RECEPTIONIST CLERK

January 1998 – June 1998

* Records all incoming/outgoing calls and fax messages.

* Relay all messages to the concerned parties.

* Answers some client queries. Take note all the callers and what they need

* Updating all files or documents.

* Receiving Cheques from other Company Projects.

* Typing job( Business letter)

* Responsible for the accounts receivable or collection.

* Banking(Depositing cheques/cash in the bank.)

* DATAMEX COMPUTER INSTITUTE (Pedro Gil, Manila) – Philippines

-REGISTRAR OFFICE CLERK / RECEPTIONIST CLERK

June 1996 – December 1997

* Handle call inquiries/confirmation of students (Monthly Tuition fees)

* Assisting the person who’s inquiring the courses.

* Updated student’s record that’s already paid for Enrollment fee.

* Recording all the lists of the student number and name.

* Keep records of all accounts per students. Billing tuition fee for the unpaid students

.* Double checking tuition fee whether paid or unpaid. Updating monthly tuition fee.

* Banking (Depositing cash in the bank)

SEMINARS/TRAINING ATTENDING:

*BASIC FIRE FIGHTING COURSE

Conducted on May 05,2008

* FOOD HYGIENE TRAINING HIGHFIELD

“Improving Food Safety” – Emarat Atrium, Shaik Zayed Dubai

Topic : Food Handler / Hygiene Sence / Hygiene Awareness

(May 14, 2007)

* APPROACH OF CUSTOMER SERVICE & TEAMWORK

Emarat Office, Al Quasis, Dubai

(February 18, 2007)

* BONCAFE

Coffee Seminar (July 2006)

Bon Barista 1

* PHILIPPINES ASSOCIATION OF SERVICE EXPORTERS, INC.

PDOS/PASEI ( June 14, 2006)

ACHIEVEMENTS:

* BAKERIA CAFE ARABICCA (BARISTA COMPETITION) – July 10, 2010

EMARAT (Emirates General Petroleum Corporation)

Held at EMARAT BAKERIA ACADEMY

* STAR OF THE MONTH – October 2006

* EMARAT(Emirates General Petroleum Corporation)

EDUCATIONAL BACKGROUND:

* DATAMEX COMPUTER INSTITUTE (Pedro Gil, Manila) – Philippines

2yrs. Associates Computer Programming

(1996-1998)

* LYCEUM UNIVERSITY (Manila) – Philippines

Hotel & Restaurant Management (1998- UNDERGRAD.)

PERSONAL VITAE:

* Date of Birth             :  28 Jul 1978

* Sex                            :  Female

* Nationality                :  Filipino

* Passport No.              : EC3926496

* Date of Issue             : 14 Apr 2015

* Date of Expiration     : 13 Apr 2020

* Dialect Spoken          : English, Filipino

PERSONAL BACKGROUND:

Through the years of meeting people, I learned how to be more flexible, and open-minded person, I am also open to knowledge and committed in any endeavor I pursue.