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Muhammad Hasnain Saleem IT and Documentation Assistant

United Arab Emirates
Desktop TroubleshootingFiling RecordsMS OfficePeripherals ConnectionsStructured Cabling

Muhammad Hasnain Saleem

+971-55 – 2817128

 

[email protected]

 

 

 

 

 

Objective:

To have challenging carrier in an organization that enhances learning, exposure to new ideas and concepts which stimulate personal and professional growth. To be able to work in an organization where I can apply my knowledge and skills and minimize my potential towards better output that would be mutual beneficial to the organization and me.

 

Personal Details:

Name                         :         Muhammad Hasnain Saleem

Father’s Name              :         Saleem Pervez

Nationality                  :         Pakistani

Date of Birth                     :         07/04/1988

Gender                       :         Male

Religion                          :        Islam

Marital Status                  :         Married

Driving License                 :           Light (Automatic)

Languages Known         :         :           Urdu, Hindi & English

 

 

Educational Qualification:

 

v  S.S.C – Science (BISE RWP Punjab, Pakistan)

v  H.S.S.C –  Pre-Engineering (FBISE Pakistan)

v  BS – Telecom & Networks (COMSATS Institute of Information Technology Pakistan)

 

 

 

Personal Skills:

 

Ø  Worked independently with positive attitude.

Ø  Work well under pressure and welcome new challenges.

Ø  Co-ordinate with colleagues during working hours.

Ø  Ability to maintain friendly relationship with-in and around.

Ø  Honesty, friendly, sociable and punctual

Ø  Fast Learner and innovative

Ø  Can work under pressure

Ø  Ambitious and always keen to do well.

Ø  Excellent verbal and written communication skills, Ability to deal with people diplomatically, willingness to learn, team facilitator, comprehensive problem-solving abilities.

Ø  Capable of remaining focused even in adverse situations. Self-motivated, well-disciplined and responsible moreover dedicated to professionalism.

Ø  Take up responsibilities with the assurance of putting the best and consistent efforts to come up with effective results.

 

Work Experience:

Ø Working as Desktop Support Engineer Cum Documentation Assistant with Arabtec Engineering Service LLC since Oct 2013 to till Date.

 

Duties and Responsibilities:

v    Maintaining Desktops

v     OS Installation and Trouble Shooting

v     Maintaining Printing and Scanning Machines

v      Network Trouble Shooting

v      PABX configuration and installation

v      LAN configuration and installation

v  Provide basic instruction to end users on desktop software when necessary

v  Office 365 and related issues

v  Experience in system backup and restoration, hardening and performance monitoring

v  Installing M-Files, Druva, Primavera

v  Address user tickets regarding hardware, software and networking

v  Walk customers through installing applications and computer peripherals

v  Ask targeted questions to diagnose problems

v  Conduct remote troubleshooting

v  Check for accuracy and edit files, like contracts

v  Review and update technical documents (e.g. manuals and workflows)

v  Distribute project-related copies to internal teams

v  File documents in physical and digital records

v  Retrieve files as requested by employees and clients

v  Manage the flow of documentation within the organization

v  Maintain confidentiality around sensitive information and terms of agreement

 

 

 

Passport Details:

Ø  Passport No                       :           EM5753942

Ø  Date of Issue                     :           19/01/2017

Ø  Date of Expiry                   :           18/01/2022

Ø  Place of Issue                    :           Pakistan

 

Declaration:

I hereby certify that the above information is true and correct according to the best of my knowledge & my Experience. If selected I assure that I would perform to the best of my abilities, early awaiting a positive response

 

 

Muhammad Hasnain Saleem