MHLANGA NOKUTHULA PHILILE

Personal Profile
Date of Birth
14/08/1992
Marital Status
Single
Nationality
Swazi
Known Languages
English, Siswati
Address
Mbabane, Coperation
Contact
+268 7662 5971
Email
[email protected]
Hobby

Career Objective
Netball, Reading and Music
Education
To obtain the position which will enable me to use my past experiences in communication/presentation skills, relationship management, advertising, sales and marketing skills, social media management and organizational skills. I am a team player and have the ability to work well with diverse people. I am a proactive, reliable and trust worthy. I have exceptional   Microsoft office skills, customer service skills and high level of confidentiality.
Limkokwing University of Creative Technology

2018                                                                  Associate Degree in Public Relations

Mdzimba High School
2010                                                                IGCSE Certificate

Experience
Ø  Afri berry Investment – Secretary / Receptionist

November 2019 – present

Duties

·         Filling, reciepting and providing all clerical support as required

·         Writing dispatch files, order books

·         Creating quotations and Invoicing

·         Managing the quick books software

·         Mananging the office communication taking messages and handling correspondence

·         Attending and servicing  clients

Ø  TBWAYati Marketing – Admin Assistant

February 2019 – October 2019

Duties

·         Receptionist responsible for answering telephone and direcy caller to apropriate associates.

·         Mantaining confidential records and files.

·         Banking, Logistics and perform other related duties as required.

·         Provide general office support for a variety of clerical activities.

·         Scanning,printing and filing.

·         Managing the reception area and managing office communication.

·         Media planning  for clients press conferences

Ø  TBWAYati – Research officer

January 2019 – February 2019

Duties

·         Conducting a research for Swazi MAMs about media coverage in Eswatini.

·         Conducting SRA  mistry shopping Survey

Ø  Khangisa Eswatini online Mall – Ecommerce Coordinator

January 2018 – January 2019

Duties

·         Order processing on the website.

·         Administrative Role/ Front desk officer

·         Seller support by providing advisory services based on product competitiveness and historical performance.

·         Liason with departments in the company

·         Trafic management on microsoft and website.

·         Social media communication with sellers, facebook and whatsaap

·         Manage seller relationship by creating content trough Facebook and Whatapp chat

·         Supplier relationship management , invoicing/ payments, looking overall margin performance

Ø  Green Cross Pharmacy – Shop Assistant/ Cashier

February 2012 – December 2012

Duties

•                    Looking after customers when shopping.

•                    Handle payments for customers purchase.

•                    And Making sure all stock is on display

•                    Handling phone calls

•                    Advising customers on medication they need to buy as advised by the Pharmacist

Ø  Guava Gallery Café – Waitressing and Cashier

January 2013 – December 2013

Duties

•                    Taking customers orders and delivering food and beverages to customers.

•                    Arranged table settings and maintained cleanliness.

•                    Responsible for customers payments and invoices

•                    Stock counting

•                    Welcoming visitors

•                    Handling phone calls directed to the café and gallery as a whole

Achievements

___________________________________________________________________________________________

·         Part of  a class group that planned and executed a corporate seminar at Limkokwing University

·         Part of a class group that planned and executed a campaign for a girl child at Limkokwing University

·         Made a business plan and opened a business that operated for a whole semester for entrepreneurship project at Limkokwing University

·         SWAGAA U-Reporter

·         Part of a team that developed Media policy for FLAS

Personal Strengths
·         Christian

·         Sales agent skills

·         Telephone correspondence skills

·         Administrative skills

·         I also have good customer service skills

·         Have good interpersonal skills

·         Professionalism and Confidentiality

·         I am a fast learner and always eager to learn

·         Have good communication skills and writing skills

·         I believe in hard work, compliance and I seek challenge, innovation and growth in all my endeavors.

Technical Skills
·         Knowledge of Computer skills Microsoft office (internet, mail, excel, word, outlook)

·         Knowledge of Adobe InDesign- catalogs, Brochure and magazine design

·         Knowledge of Adobe Illustrator

·         Knowledge of Adobe Photoshop

·         Photography skill

References
 

Mrs Gugu Dlamini – Afri-Berry Investments
Director

25186800

Musa Mabuza-

76129678

Zinhle Mathabela- TBWAYati Media
Supervisor
[email protected]

24048252