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Dyan Alisin Delos Reyes customer service representative , Barista

Philippines
expert with customer careFluent in English

Dyan Alison L. Delos Reyes
2 Makabuhay St. Western BicutanTaguig City
[email protected]
09770140834/(02) 4230227.

Educational Background:
Tertiary:
Lyceum of the Philippines University
Bachelor of Science in International Tourism and Travel Management
Intramuros Manila
2013-May 2017
Secondary:
MCA Montessori School
APHOVAI Taguig City
2010-1013
Primary:
Christian Light Academy
Eucalyptus St. Western Bicutan Taguig City

Affiliation:
Starbucks (BGC Corp):
Marketing Specialist
Preventive Maintenance
Inventory Specialist
5S Youth Ambassador- Logistics Committee
Environmental Society-
Working Committee (2013)
Head Committee (2014)
English Club Member
Philippine Red Cross Member
Achievements:
Starbucks (BGC Corp.) green apron award: “Be Welcoming” awardees
Psychology Class (Best Thesis)
AMADEUS Diploma Holder
National Certification for Food and Beverage (TESDA)
National certification for events management (TESDA)
Past Job:

Starbucks Coffee (Rustan’s Company)
Full-time Barista
June 2017-March 2018
• Concentrix G5 Makati
Full-time Customer Service Associate
March 2018-present

Past Training:
Pink Berries Catering (Part Time)
Blue Horizons Travel and Tours Makati (Outbound Intern)
Cebu Pacific Air- Ceb Go Under Top serve (Airport Operations Intern)

Special Skills:
Computer Literate (Microsoft)
Smart Worker
Creative Writing Skills
Fair Communication Skills
Personal Data:

Age: 22 Years Old
Birthday: April 9, 1997
Civil Status: Single
Citizenship: Filipino
Mother’s Name: Hilda L. Delos
Reyes
Occupation: Farm Coordinator (Jewelmer International Corp.)
Father’s Name: Andy F. Delos Reyes
Occupation: Chief Engineer (OFW)

I do Hereby confirm that all the information above is true .

Dyan Alison L. Delos Reyes

Education

2013-2017 BS in Internasyonal tourism and travel Management at Lyceum of the Philippine University

Received multiple trainings
National Certification:
F&B and Events Management
Amadeus ticketing certified

Experience

June 2017-March 2018 Full time Barista at Starbucks Coffee

Basic latte art certified
Preventive and marketing specialist
Advanced coffee brewinf trained.

March 2018-Present (Feb.2020) Customer Care Associate at Concentrix Philippines

Computer literate
Serving TELCO account
Received top agent before