Experienced and skilled Shipping Specialist utilizes good knowledge of shipping and receiving environments.

Has good communication skills and can work as an integral team member.

Has over five years of shipping experience.

Current Stage: Working as a Manager & Sales Representative – Avow Logistics Pvt. Ltd, Chennai – A family of Air 7 Seas Transport Logistics, Inc. USA.

Process- USA Exports – Air & Ocean (FCL, RORO & LCL).

Joined as Operations Executive under Full Container Load department (FCL) on April 24th 2014.

Promotion:  Promoted as an Inside Sales Executive on March 1st 2015.

Promoted as a Manager (Middle East dept) on Feb 1st 2019 and still on.

Ø  Manager (Middle East):

·       Maintaining SOP’s for each process & monitoring timely update of it.

Monitoring the Sales process performed by the team plus support
team for quoting, negotiation and finalizing the quotes received.
·       Handling Team & responsible in providing the daily metrics to the management.

·       Full Responsibility and Accountability for all air & ocean export-related matters for the regional business unit. With more of an emphasis on Ocean Export.

Train and Update operations team delegating the new ideas of handling customer.

Ø  Inside Sales Executive:

Handling all over shipments moving from the USA (especially middle east clients).
Communicating with clients, understanding the requirements & selecting mode of export.
·       Personal effects, Auto-Mobil and Commercial cargo.

Generating leads (in house & out sourcing), coordinating with the Trade and Marketing to find the current market level to secure business with customer from our competitors to provide better rates.
Contacting suppliers, WCA agent and customers to follow up for the shipments in progress.
Interacting with clients, closure of deals, finalizing it with good profit margins.
Based on their volume trend segregating customer under segmented and non-segmented criteria to provide the best service.
Co-ordination with steam shipping lines and airlines & negotiation with carriers.
Shipping antique, sports & used cars and motorcycles.
Ø  Ocean FCL Operations Executive:

Contacting suppliers and customers to follow up for the shipments in progress.
Timely payment to vendors & dues.
Ability to multi-task task effectively. Execution daily operations to optimize customer’s shipments.
Good oral communication skills
Good time management skills.
Dependable and hard-working & good ability to work as a valued team member.
Communication with supervisors and coworkers in order to get everything done in a timely manner, Good inventory and shipment tracking skills.
Handling customer queries and escalation.
Good understanding of shipping and receiving processes
Worked as a team member and helped others to meet shipment goals.