OBJECTIVE:
To re-engineer organizations, enhance their performance and/or transform them to be more efficient, effective and profitable with a superior client focus.

EMPLOYMENT HISTORY:
Trinidad and Tobago Postal Corporation (TTPost), 240 – 250 Golden Grove Road, Piarco, Trinidad.
Period: June 2015 to December 2019
General Manager Operations and General Manager Corporate Services:
Responsible for:
1. Monitoring the provision of all operation processes and procedures to improve productivity and enhance customer service.
2. Directs the construction, upgrade and improvements to new and existing facilities.
3. Directs asset protection and operations of critical support services as well as advise on the acquisition and implementation of new technology and production systems.
Achievements:
1. Audit of site/ location to develop a property maintenance plan and monitored the vesting of properties in TTPost as per Cabinet’s directive.
2. Oversee the construction and enhancement of properties, buildings and facilities.
3. Improved security operations, reporting and investigative mechanisms.

The Police Service Commission, Corner Churchill Roosevelt Highway and Pasea Main Road, Tunapuna, Trinidad.
Period: February 2009 to May 2015
Director; Monitoring, Evaluation and Education:
1. Contributed significantly to development and drafting of new legislation for the Commission as the Secretary to the Cabinet Appointed Team.
2. Reviewed, developed and delivered framework to assess and appraise the performance of the Executive of the Police Service.
3. Developed and delivered Strategic and Operations Plans.

The University of the West Indies, St Augustine, Trinidad
Period: September 2004 to June 2009
Lecturer
1. Delivered lectures and conducted seminars at the graduate level in Leadership, Public Policy and Political Theory.
2. Delivered lectures and conducted tutorials at the undergraduate level in Piblic Policy Analysis and Political thought.
Conducted workshops and seminars and under took projects for the University in; project management and programme evaluation.
3. Member of the University Team of Expert Consultants for projects in Localization of the Millennium Development Goals (for UNDP), Training of Local Government Stakeholders and Conduct of Programme Evaluations.

National Commission for Self Help Limited, Old Autorama Building, El Socorro Road, San Juan.
Period: May 1998 to May 2003
Chief Executive Officer and Projects Manager
1. Responsible for the overall operations of the Company.
2. Managed the loan fund facility of Inter-American Development Bank (IADB) for construction and enhancement of community based infrastructure projects within the specified guidelines.
3. Developed and implemented strategic plans, operational plans and construction projects standards.

The Water and Sewerage Authority, Farm Road, Valsayn, St. Joseph.
Period: November 1981 to September 1997
 Assistant Manager Human Resources (Planning).
 Project Leader Organizational Development.
 Personnel Officer.
 Industrial Relations Officer.
 Training Officer.

EDUCATION:
Currently Pursuing; University of Trinidad and Tobago
2014- (2nd) Doctor of Philosophy in Public and Private Security and Safety Systems.
University of the West Indies, St. Augustine, Trinidad.
2005- Doctor of Philosophy in Government (Leadership)
1994- Masters of Science Degree in Government (Public Policy)
1988- Bachelor of Arts Degree History with Social Sciences (Double major: Economics and History)
Institute of Applied Manpower Research, Indrapastra Estate, New Delhi, India.
1997- Diploma in Human Resource Planning and Development
Professional Training
2016- Disaster Risk Management, Universal Postal Union, Bridgetown, Barbados
2013- Executive Performance Evaluation, Assessment Centre, School of Justice, Miami-Dade College, Miami, Florida.
2013- Law Enforcement Oversight, National Association for Civilian Oversight of Law Enforcement Agencies (NACOLE), Salt lake City, Utah.

CONSULTANT:
 Water Supply and Sanitation Collaborative Council- Caribbean Region.
 UN-Habitat (Leadership, Project Management and Local Government Training).
 Central Housing and Planning Authority of Guyana (Organization Diagnosis).
 Caribbean Disaster and Emergency Relief Agency, Barbados (Disaster Preparedness, Leadership, Project Management and Strategic Planning Training).
 National Training Agency, Ministry of Public Administration (Policy Implementation and Evaluation).

PUBLICATIONS:
1. “Guyana/U.S. Relations” in Global Perspectives of the United States, edited by D. Levinson and K. Christensen. Great Barrington, MA: Berkshire Publishing Group, 2007. pp 274 – 278 (nominated for the prestigious Dartmouth Medal, and awarded the Booklist Editor’s Choice award for the top reference book of 2007).
2. Operations Project Management (2008). St Augustine, Trinidad: Open University Campus, the University of the West Indies.
3. Introduction to Strategic Planning (2008). St Augustine, Trinidad: Open University campus, the University of the West Indies.
4. Public Policy Analysis Made Simple (2009). St Augustine, Trinidad: Open University Campus, University of the West Indies.
5. Journal article, jointly with Sandra Sookram, Maukesh Basedo and George Saidakis. “Serious Crime in Trinidad and Tobago: An Empirical Analysis Using Time-Series data between 1970- 2007” (2010) in Journal of Eastern Caribbean Studies, 35, 1.

CONFERENCES:
1. Quality of Service Fund Workshop and Postal Reform Seminar, Universal Postal Union, Belize City, Belize: July 11 – 15, 2016. 2.
2. National Association for Civilian Oversight of Law Enforcement, Salt Lake City, Utah, United States of America, September 22- 26, 2013.
3. Canadian Association for Civilian Oversight of Law Enforcement, Charlottetown, PE, Canada, May 27- 29, 2013.
4. Southern Political Science Association Annual Conference, Hotel InterContinental, 444 Garden Avenue, New Orleans, LA. 70130, United States of America. January 8- 10, 2009. Paper presented: “The Indus to the Nile: Birth, Growth and Influence of the Great Civilizations that Shaped and Created Western Philosophical Thought.” 20 pages.
5. World Health Organization, Water for All Conference, Ahmedabad, India, 1999. Presented paper on “Findings of study conducted on the availability of potable water in Trinidad, 1998-1999.” 20 pages.

FEATURE SPEAKER:
1. The Inter-Religious Organization of Trinidad and Tobago, St. Joseph, Trinidad. 12th June 2010. Theme: United for a Greater Nation.
2. Trinidad and Tobago Chamber of Commerce, Westmoorings, Trinidad. 7th July 2010. Proportional Representation and Constitutional Reform.

MEMBERSHIP IN ORGANIZATIONS:
 Manager (2014 to 2018), Local Board, Aramalaya Presbyterian Church, Corner Payne and Cochran Streets, Tunapuna.
 Chairman (2014 to 2016) and Director, St Andrews Theological College (2010- 2014)
 President of the El Dorado North Hindu School (2002- 2010)
 Director, National Commission for Self Help Limited (2000- 2001).
 Director, St. Augustine Regional Complex (1999 – 2001).
• Director, El Dorado Consumer Cooperative (1998-1999)
 Director, W.A.S.A Credit Union – Chairman, Credit Committee & Coordinator Strategic Plan and Projects (1993-1995)

REFERENCES:
Available upon request.