ABDELJALIL
MANAR
00.212.6.52.79.58.66
[email protected]
Abdeljalil Manar
DOB: 05/08/1982

N90, Rue Soumiya Maarif appt 2, Casablanca

I am a friendly and approachable person, able to establish and maintain a positive attitude to all that
I do. I am also, an experienced Sales Manager with a demonstrated history of working in the retail
industry. For example, skilled in sales, market research, management, teamwork, and strategic
planning.
EDUCATION & QUALIFICATIONS
B.A. Student in English Language Department | Hassan II University, Casablanca
2018 to Present
DEUG Diploma in English Language Department | Sais Faculty of Literature and
Human Science, Fez
2016/2018
2
nd Baccalaureate in Humanity (mature student) | Independent
2015/2016
Specialised Technician Diploma in Maintenance of Information Systems | ETIGE,
Fez
2005/2007
1
st Baccalaureate in Experimental Sciences | Moulay Slimane High School, Fez
2001/2002
EXPERIENCE & EMPLOYMENT HISTORY
English Language Instructor | Establishment Al Manar, Fez
01/09/15 – 01/10/2017
Planning, preparing and delivering lessons. Preparing teaching materials. Helping pupils improve
their listening, speaking, reading and writing skills via individual and group sessions. Checking and
assessing pupils’ work and providing support when needed. Communicating effectively with
management team, colleagues, pupils’ parents and carers.
Market Researcher & Mystery Shopper | Ethos LLC, Dubai, U.A.E.
01/05/08 – 31/08/2015
Collecting and analyzing data and making recommendations based upon the findings.
Imitating as actual customers as the first duty of a mystery shopper. Going to stores and finding
specific products assigned to, on the next step. Then asking questions on fellow customers about
a specific product or staffs of a certain company, and returning the company a copy of the receipt
of the purchased items, finally creating reports to be given to companies (usually their basis for
making improvements) in following instructions given by ethos supervisors in order to be paid for
the service rendered.

Pre-Sales Engineer & Technical Support | 360 Solutions LLC, Dubai, U.A.E.
01/10/14-30/06/15
Perform hands-on installation, configuration, and troubleshooting of various software including
Microsoft products, document capture and Business Process Management (BPM) products. Co-
ordinating with managers to identify resources and skills needed for specific projects. Providing
technical solutions to customers while maintaining a balance between a value for the customers
and a profit for the organization. Providing training for clients in the Middle-East. Develop
complex document capture/BPM solutions with the help of .NET and JAVA scripts and other
scripts e.g. Kofax, SBL and VB.NET. Use custom connectors / APIs/Web Services to integrate the
company’s products with other ECM/ERP products …etc
Business Analyst| Sharjah Cooperative Society, Head Office, U.A.E.
01/05/13-30/09/14
Providing assistance to the Group IT Manager in the day-to-day operations of the IT Department
and in implementing the ERP software across the group. Attending regular team meetings in
order to co-ordinate and develop solutions to meet the continuing demands of the service.
IT & Business Assistant Manager | MAF Hyper Markets LLC, Carrefour Madina
Mall, Dubai, U.A.E.
01/02/07-30/04/13
Ensuring that servers, systems, internal business applications, and telecommunications
capabilities within the organisation are to the satisfaction of customer requirements. Working
with budgets and personnel under the pressure of a busy hyper market environment.
Communicating with various suppliers and company representatives.
Maintenance Technician | Société Star Maintenance Informatique, Fez, Morocco
01/04/05-30/09/06
Repairing IT devices while maintaining a customer satisfaction with fast services. Building strong
relationships with customers and dealing with over the phone queries.
SKILLS
 Computer Background
-Windows Environment, Office Automation (MS Word, MS Excel, MS Publisher and MS PowerPoint
-Database Management (Access, SQL Servers)
-Networks (building, maintaining and administration tools like Active Directory etc.)
-Maintenance of Computers, Networks and Operating Systems (LAN, MAN, WAN)
-ERP, AS 400, SMA AND CSI applications (Implementation, Maintenance, Optimization)
 Multi-Lingual
– French
– Arabic
– English
 Specialised Technician
– Maintenance of information systems
– Commercial and sales supervisor
– Stock management
– English language instructor

ACTIVITIES
I am an active judge and coach in the not for profit organisation “The Great Debaters Morocco”
Engaging in ongoing social, environmental, economic and political motions such as, Brexit, the
liberalising of the Moroccan Dirham. I also, regularly give extensive classes for advanced English
students to help them revise for their courses. Outside of work and studying, I enjoy reading in
my spare time as it assists in increasing my vocabulary and expanding my knowledge. In terms of
extracurriculars, I like to run and jog as well as surf and swim.
ADDITIONAL INFORMATION
– Holding valid Moroccan and UAE driving licenses.
– Jury member and Coach with GREAT DEBATERS MOROCCO association in debating and Public
Speaking.
– Participation Certificates in several events in debate and public speaking.
– Sales experience at Meditel Agency (2nd largest Telecommunication operator), Fez, Morocco.