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Aileen Manalo QUALITY CONTROL/QUALITY ASSURANCE HEAD

Philippines
scope

Aileen Mirandilla Manalo

Bugtong na Pulo, Lipa City

Batangas 4217 Philippines

Mobile #: 0921-587-1698

21 – March – 1978

41 years old

 

 

OBJECTIVE
To obtain a position in a field that would best fit my qualifications and develop further my talents and skills for continuous career improvement.

 

SUMMARY OF QUALIFICATIONS
Responsible and Hardworking

Self-motivated

Trustworthy and Reliable

Adaptable, Goal-Oriented and Quality-Oriented

Excellent skills in collaboration and communication, can work under pressure and in minimal supervision

Experienced in internal and supplier management system auditing

Knowledgeable in ISO 9001:2008 & 14001:2004

Knowledgeable in Microsoft Office Programs (Word, Excel, PowerPoint)

 

EDUCATION
Tertiary                                  :               Lipa Public College

Lipa City Batangas 4217

Associate in Computer Science

 

Secondary                             :               The Mabini Academy

Balintawak, Lipa City Batangas 4217 Philippines

 

Primary                                  :               Pangao, Elementary School

Pangao, Lipa City Batangas 4217 Philippines

 

WORK EXPERIENCED

 

Treasurer

Sohbi Kohgei Cooperative Corporation

Lima Technology Center Lipa City

Oct 2017 – present

 

ABILITIES

·         To ensure that change money or return money to customer is correct and accurate

·         Smile always to customer

·         With good attitude towards customer

·         Priority is customer satisfaction

·         Handle cash, memo, credit with customers.

·         Collect cash from customer as per the bill.

·         Making copying of documents.

·         Issue receipts, refunds, credits, or change due to customers.
Maintain clean and orderly checkout areas
·          Resolve customer complaints, guide them and provide relevant information
·          Answer customers’ questions and provide information on procedures or policies.
·         Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
·         Perform other related responsibilities that may be assigned by the Chairman from time to time.
 

Production Department

Production Quality Improvement Head

Sohbi Kohgei Phils Inc.

Special Economic Zone, Lima Technology

Lipa City Batangas Philippines

May 2017 – April 2019

 

QAQC Department

QA/QC  Head

Sohbi Kohgei Phils Inc.

Special Economic Zone, Lima Technology

Lipa City Batangas Philippines

January 24, 2000 – April 2017

May 2019 – Present

 

 

SKILLS AND ABILITIES

Assign in the daily and weekly quality target at the section
Trains newly hired inspectors and inspectors for cross training.
Teaches inspectors the proper procedure for inspection of new and critical parts.
Provide opportunity to conduct ISOAP/ Kaizen meetings.
Evaluates performance of the inspectors.
Check and review datasheets and reports prepared by inspectors.
Reports to immediate superior all quality problems encountered within the shift.
Oversees and monitors the performance of OJT’s and inspectors.
Resolved QC inspection method conflict in the inspection area.
Performed regular line inspection audit within the inspection and production area.
Ensure that the countermeasures from the audit, leakages and customer feedback are consistently implemented.
In coordination with QA clerk monitor and identifies requisition and controls supplies (consumables) and material needed by the section.
Direct and supervises OQA /WIPQA/IQA inspection in their assigned area of responsibility.
Monitor the attendance of all inspectors within the section.
Deals with customer on quality problems issues.
Operates all types of inspection tools and equipment.
Read and interprets engineering drawing very well.
Ensure safe and healthy working condition within the area.
Set quality target within the section.
Conduct meeting to other departments.
Knows basic trouble shooting of inspection tools and equipment.
Monitors machine operation status under his/her supervision.
Gives disposition on NG parts / product produced.
Reviews existing inspection schemes and method from time to time and recommends improvement as necessary.
Established activity plan to support the achievement of departmental targets.
Conducts internal audits at planned intervals to determine whether IMS conforms to the requirements of ISO Standards and to the IMS established by the organization.
Ensures that the auditing process determine whether IMS is effectively implemented and maintained;
Plans an audit program taking into consideration the status and importance of the processes and areas to be audited as well as the results of previous audits.
Defines audit criteria, scope, frequency and methods;
Ensures objectivity and impartiality of the audit process and reports findings clearly;
Responsible in the preparation of reports on the results of all audit along with agreed corrective actions;
Partakes in the impartial assessment of the accreditation and re-accreditation audit carried out to suppliers or subcontractors.
Performs follow up audit activities; verifies and records the implementation and effectiveness of corrective actions
Production Support with regards to quality
Provide quality improvement on production
Operates all kind of Press or stamping machine.
Analyze customer claim and provide countermeasures
Educate people and motivate people
 

Activities / Training Attended

QA Principles and Philosophies

Basic Quality Control System

Knowledge on Inspection

Parts Judgement

Knowledge on Technical Drawing

Knowledge on Measuring Tools and Equipment

Statistical Process Control

Work Environmental Measurement

ISO 14000 – How to Conduct an Initial Environmental Review

Leadership Training

Effective Document and Record Management

Basic Application in Autocad

Training Needs and Analysis

5’S & 7 Manufacturing Waste Workshop

Certified IMS Auditor

Understanding Quality Management System and ISO 9001:2015

Advanced Product Quality Planning/Production Part Approval Process

Measurement System Analysis

Basic Statistical Process Control for Automotive Quality Management System and ISO/TS16949:2009

Understanding Automotive Quality Management System and ISO/TS 16949:2009

ISO/TS 16949:2009 Control Plan

Process Failure Mode and Effect Analysis

Understanding Environmental Management System and ISO14001:2015, GSMC

Implementing Effective Environmental Risk Management for ISO14001:2015, GSMC

Advance Product Quality Planning and Production Part Approval Process for Automotive

Quality Management System and ISO/TS16949:2009

Measurement Systems Analysis for Automotive Quality Management System and ISO/TS16949:2009

Conducting Effective Internal Audit for Integrated Management System ISO9001; 2015 and ISO14001; 2015

 

 

I hereby certify that the above information is true and correct to the best of my knowledge and abilities.

 

Education

1995-1998 Associate Computer Science at Lipa Public College