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TATENDA Customer services and communication

ZIMBABWE Tayt
communicationhelp desk and call centrepublic relations

My awareness of Public and Media Relations as a result of my studies has prepared me for the specific industry, such as the study and completion of modules such as Public Speaking, Interpersonal Communication, Effects of Mass Media on Society and Public Relations. I am also skilled in Microsoft Word, Excel, PowerPoint and social media outlets such as Facebook, Twitter, YouTube, and WordPress.

As a result, I not only have strong academic preparation, but I have a work experience that reinforced and informed my classwork since I was attached to Help desk and Call centre during 2018 to 2019 period at Econet. This work experience strengthened my work ethic by developing skills such as multitasking, problem-solving, working independently and gaining strong leadership skills.

Securing with such a well-respected, well-known company would be a valuable opportunity for me, and in turn, I am confident that I would make positive contributions to your company.

Education

2016-2019 BACHELOR'S DEGREE at GREAT ZIMBABWE UNIVERSITY

I believe that my Media and Cultural Studies degree, achieved at the Great Zimbabwe University at a grade of 2:1, combined with my practical experience, makes me a suitable candidate.
My awareness of Public and Media Relations as a result of my studies has prepared me for the specific industry, such as the study and completion of modules such as Public Speaking, Interpersonal Communication, Effects of Mass Media on Society and Public Relations. I am also skilled in Microsoft Word, Excel, PowerPoint and social media outlets such as Facebook, Twitter, YouTube, and WordPress.

Experience

2018-2019 CALL CENTRE AND HELP DESK ATTENDANT at ECONET WIRELESS

but I have a work experience that reinforced and informed my classwork since I was attached to Help desk and Call centre during 2018 to 2019 period at Econet. This work experience strengthened my work ethic by developing skills such as multitasking, problem-solving, working independently and gaining strong leadership skills.
Securing with such a well-respected, well-known company would be a valuable opportunity for me, and in turn, I am confident that I would make positive contributions to your company.