RAHEEM BOLANLE SIKIRAT
Mahboula Block 1, Street 114, House 121, Kuwait.
Mobile No: +965 5059 3413 e-mail: [email protected]
WAITRESS
AIMS & OBJECTIVES
As a waitress; I understand my duties and responsibilitiesinclude greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. I am able to perform well in fast-paced environments. In my past experienced, I am polite with the customers and make sure they enjoy their meals. And also be a team player and effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly. I also believe that as a Waitress, duties may require working in shifts and/or occasionally during weekends and holidays which I am ready for.
BIOGRAPHY
Name: Raheem Bolanle Sikirat
Date of birth: 21 Sept, 1989
Gender & Marital Status: Female & Singled
Nationality: Nigeria
Language: English and Arabic
Visa Status: Transferable visa Article 18
EDUCATION BACKGROUND
Lagos state polytechnics 2012
Higher National Diploma –Business Administration
Lagos, Nigeria.
Angus Memorial Senior Secondary School 2007
Lagos, Nigeria.
Stephen Glorious Nursery & Primary 2001
Lagos, Nigeria.
WORK EXPERIENCE
Waitress 2010 – 2014.
Sheraton Hotel, Lagos, Nigeria
Duties and responsibilities:
✓ Greet and escort customers to their tables
✓ Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
✓ Prepare tables by setting up linens, silverware and glasses
✓ Inform customers about the day’s specials
✓ Offer menu recommendations upon request
✓ Up-sell additional products when appropriate
✓ Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
✓ Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
✓ Communicate order details to the Kitchen Staff
✓ Serve food and drink orders
✓ Check dishes and kitchenware for cleanliness and presentation and report any problems
✓ Arrange table settings and maintain a tidy dining area
✓ Deliver checks and collect bill payments
✓ Carry dirty plates, glasses and silverware to kitchen for cleaning
✓ Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
✓ Follow all relevant health department regulations
✓ Provide excellent customer service to guests
ARABIAN GATES, Kuwait City, Kuwait
Secretary May. 2015 –
Duties & Responsibilities:
• Filing
• Organizing and servicing meetings (producing agendas and taking minutes)
• Managing databases
• Prioritizing workloads
• Recruiting, training and supervising junior staff
• Handling correspondence
BEAUTY GOALS SALON, MAHBOULA. 2016 – 2017
Hair Stylist
Duties & Responsibilities:
• Hair cutting /styling
• Chemical /scalp treatments
• Skin / Nail care
• Highlighting
• Coloring
SAFEQUIPS NIGERIA LTD. Ikoyi, Lagos, Nigeria
Sales Personnel 2008 – 2010
Duties & Responsibilities:
• Sales of security gadgets
• Taking calls and orders from both existing and new customers.
• Assist the business development manager
• Get feedbacks on gadget sold to customers
• Filling official documents.
OSAJIS PROPERTY CONSULTANT – Apapa, Lagos Nigeria
Secretary Nov. 2007 – Dec. 2008
Duties & Responsibilities:
• Receipts of brief from clients,
• Preparation of activation teams
• Preparation of summary reports for clients
RAISISNG CANES(Kuwait) 2018 till date
*greeting and welcoming the customer with a warm and genuine smile
*Taking order and serving
*Issuing receipt, accepting payments and return changes back
*suggesting meals for the customer
*making sure all the condiments are refill
REFREES:
Available upon request
Cover’s Letter
For the past 1 years I have been associated with Big Shop, a Kuwait-based restaurant . In my previous position as a Server, I am responsible for serving the customers , maintaining outstanding customer service.
My major responsibilities include the following:
Prepares the tables, laying out napkins and utensils***making sure the condiments are refilled*** performing all other preparation tasks.*** Staying updated on current menu choices*** specialties and menu deviations*** knowing if the kitchen staff is running out of any items…etc. Handle the table bookings, direct customers to their tables*** presenting menus*** suggesting dishes*** assisting in drink selection, informing customers about food preparation details*** communicating specific customer needs to the cooks***Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses*** replenishing utensils*** refilling glasses. Prepare mixed drinks for service to your customers table***Obtaining revenues, issuing receipts, accepting payments, returning the change*** Performing basic cleaning tasks as needed or directed by supervisor*** Filling in for absent staff as needed*** Assisting with special events as needed. Greet all guests and owners warmly with an appropriate greeting.
Conscious of customers’ needs, I always strive to provide them with prompt and high-quality service. On numerous occasions, I have received recognition from the management for my ability to go out of the way to serve customers better. I possess excellent listening and oral communication skills, two qualities that I believe are paramount for this job.
My resume, attached with this application, highlights my professional skills and qualifications in greater detail. I hope you will grant me an opportunity to be part of your company as a Server.
Thanks,
Raheem Bolanle Sikirat
Dear Sir/Ma’am,
I am writing in response to the position opening in your company, and would like to submit my resume for any available the position. With over 2 years of experience as a server, Customer service, and willing and ready to work as a sales associate as well; I believe I have all the capabilities required for becoming an integral part of your sales team.
For the past 1 years I have been associated with Big Shop, a Kuwait-based restaurant . In my previous position as a Server, I am responsible for serving the customers , maintaining outstanding customer service.