JAZZ Ericsson NPM Lahore (JAN 2017 till now)

Work As 2G/3G/4G Experienced Network Optimizer Engineer for ZTE & Huawei network

·         Maintaining 2G/3G/4G KPIs in all cities of central Region.

·         Resolving DCR, GOS SDCCH and GOS TCH Blocking cases by soft optimization.

·         Monitoring 2G network hardware cases and resolving them.

·         Daily KPI monitoring for 3G sites(Cell level, City level, Cluster level and RNC level)

·         VIP customer complaint Analysis and soft and hard optimization.

·         Optimization of 3G congested cell for best data throughput & quality to user perception.

·         RET Planning according to coverage and CE congestion

·         TP analysis

·         Drop Call analysis(RAB Failures due to RF issue)

·         IRAT HO analysis

·         Optimizing UTRAN to UTRAN and UTRAN to GSM Neighbor plan

·         Visual Neighbor audit for 3G to 3G(Intra Freq and Inter Freq), 3G to 2G and 2G to 3G

·         Parameter tuning (CAC Thresholds) to cater CE Congestion causing RRC rejections and RAB failures (CS and PS).

·          Parameter tuning to cater IRAT HO failures (CS and PS).

·         Changing 2D and 2F thresholds to decrease drops on the boundary cells..

·         Indoor Pre Post analysis

·         Changing Reserved HSDPA codes limit on the basis of Code Utilization to improve HSDPA Throughput

·         Proposing sites for DC implementation on the basis of Non HS TCP utilization and HSDPA users.

·         Successful implementation of 2nd Carrier without expanding transmission resulting improved. radio environment, increased CS/PS traffic,

·          Increased HS throughput and increased HS users.

·         Load Reshuffling and Intra Frequency Load Balancing feature implementation to share network load.

Mobilink RAN Optimization Team Lead (LCC) Lahore (November 2016 to-December 2017)

Work as Lead RNO Team Lad Mobilink NPM::

·         Resolving all customer complaints from complete R1 region.

·         Daily KPI monitoring for 3G sites(Cell level, City level, Cluster level and RNC level)
• RET Planning according to coverage and CE congestion
• TP analysis
• Drop Call analysis(RAB Failures due to RF issue)
• IRAT HO analysis
• Optimizing UTRAN to UTRAN and UTRAN to GSM Neighbor plan
• Visual Neighbor audit for 3G to 3G(Intra Freq and Inter Freq), 3G to 2G and 2G to 3G
• Parameter tuning (CAC Thresholds) to cater CE Congestion causing RRC rejections and RAB failures(CS and PS)
• Parameter tuning to cater IRAT HO failures(CS and PS)
• Changing 2D and 2F thresholds to decrease drops on the boundary cells
• Changing Reselection parameter on 2G and 3G end to retain user on 3G and to improve user perception
• Indoor Pre Post analysis
• Changing Reserved HSDPA codes limit on the basis of Code Utilization to improve HSDPA Throughput
• Proposing sites for DC implementation on the basis of Non HS TCP utilization and HSDPA     users.
• Load Reshuffling and Intra Frequency Load Balancing feature implementation to share   network load.

HUAWEI CMPAK SWAP Project Lahore (May 2016-Octuber 2016)

Work As 3G RNO

• VIP customer complaints handler & KPI’s monitoring of Platinum & VIP IBS site.

·         Daily KPI monitoring for 3G sites(Cell level, City level, Cluster level and RNC level)
• RET Planning according to coverage and CE congestion
• TP analysis
• Drop Call analysis(RAB Failures due to RF issue)
• IRAT HO analysis
• Optimizing UTRAN to UTRAN and UTRAN to GSM Neighbor plan
• Visual Neighbor audit for 3G to 3G(Intra Freq and Inter Freq), 3G to 2G and 2G to 3G
• Parameter tuning (CAC Thresholds) to cater CE Congestion causing RRC rejections and RAB failures(CS and PS)
• Parameter tuning to cater IRAT HO failures(CS and PS)
• Changing 2D and 2F thresholds to decrease drops on the boundary cells
• Changing Reselection parameter on 2G and 3G end to retain user on 3G and to improve user perception
• Indoor Pre Post analysis
• Changing Reserved HSDPA codes limit on the basis of Code Utilization to improve HSDPA Throughput
• Proposing sites for DC implementation on the basis of Non HS TCP utilization and HSDPA     users.
• Load Reshuffling and Intra Frequency  Load Balancing feature implementation to share   network load

Telenor Private Limited (Operator) Pakistan (LCC). (October 2015 to April 2016)

Department (Performance Analysis Unit)

Work as 3G/2G RNO

ü  Report verification of IOBM bench mark Nationwide with Nokia team,

ü  Report all abnormal DT KPI’s.

ü  Verifying DT report with network KPI’s trend.

Turnothech Pakistan Private Limited (May 2015-Octuber 2015)

RF Engineer (Huawei Mobilink swap project South)

Customer complaint handling and optimization to resolve real time issues.

ü  Reporting of KPIs Summary report of Platinum sites.

ü  Detect network misbehaviors and QoS degradations.

ü  Improving RRC success rate, CS/PS CSSR, CS/PS RAB success Rate, IRAT HO, Coverage footprint, Pilot pollution, HSPA Throughput.  Cell EC/NO,RSCP, CS/PS Drop rate, RTWP, Traffic balancing (3G to 2G & 2G to 3G)

ü  Focus on and fix the most urgent issues such as quality of service problems

ü  3G/2G radio Network Planning and Optimization,

ü  GPRS/EDGE/HSDPA/HSUPA optimization

ü  Sites deployment and design optimization,

ü  2GNeighbor Planning

ü  Network QOS Monitoring,

ü   2G/3G Parameters tuning,

ü   Upgrade of Congested site

ü   Sites surveys for design optimization,

ü  Customers’ complaint analysis and resolution,

ü  Parameters tuning for single and dual layer network,

ü  2G/3G Drive test preparation, performance, analysis and recommendations.

ü  Benchmark reporting

ü  Coordinating between drive test team, field team, vendor managers, etc.

ü  Analyzing and processing field data using TEMS, and MapInfo

ü  Analyzing UMTS RSCP, Ec/N0, Pilot Pollution plots to check for overshooting sectors and worst offenders

ü  Preparation of 2G utilization report

ü  Preparation of 3G payload report

LCC Pakistan (Pvt) Ltd (2013-2015)

RF Engineer (Huawei Mobilink swap project North)

Optimization Activity:

·         Reporting Zone level KPIs Summary report for HMSP North.

·         Worked on platinum sites for trouble shooting and KPIs improvement.

·         Monitoring Customer complaints resolving the issues and providing solutions.

·         Responsible to arrange  site level and cluster level pre – post DT and  report analysis with

·         Parameter and neighbor audit after swap activity

·         Customer complaints resolution raised after swap activity

·         Using Service Manager for Complaint closure & managing

·         Improve coverage with proper ( Indoor solutions & Outdoor sites)

Main Achievements:

1.     Resolving the Coverage Issue of Shinkari(JLA) Army Academy with JV sales Team.

2.     Resolving and improving the Coverage issues of Battgram City of KPK.

3.     Improving the CSSR and DCR for Platinum sites.

4.     Perform JV for PTA & FAB activity for Haripur and Mardan Jail.

5.     Visited 95% of North area on HMSP so better understanding of Network behavior.

Komkonsult( 2012-2013) RF Engineer

(Telenor Swap Project North ZTE Islamabad)

·         Post processing of SSV

·         Post processing of Customer complaints

·         Optimization of customer complaints and troubleshooting of RF networks.

·         LOG FILE Analysis using TEMS.

CODIT China Telecom Company Limited subcon of (ZTE) Lahore (2011-2012)

DT coordinator

(Telenor Swap Project Sargodha “C2)

·         Worked as RF Engineer

·         Coordination with costumer and swap team

·         Trouble shooting during swap activity resolving costumer complains real time issues.

(Telenor Swap Project Lahore “C1”)

·         DT of Single site verification

·         Cluster Drives Pre & Post

·         Data (EDGE & GPRS) testing

·         Indoor walk test.

·         Pre and Post Drive Tests

·         Rx level, Rx Quality, Carrier over Interference,

PTCL (WLL) Optimization Islamabad.(2010-2011)

·         Drive Test of EVO 3G CDMA

·         DT of V-phon.

·         Drive Test on Nemo out door and reporting Mapinfo.

Technical Skills
ü  BSC and Cell Level KPIs Monitoring and Improvement: Responsible for monitoring and of all major KPIs of BSCs. KPIs include DCR, CSSR, SD Blocking, TCH Blocking, HO  Drops  DL/UL Quality and  HOSR, carrying out the routine and issue based Drive Test of major and  remote cities  using TEMS Investigation and troubleshooting problems encountered.

ü  Troubleshooting & Optimizing worst cells based on DCR, CSSR, HOSR & MPD on daily basis by using

ü  City level redesign Activity (parameter changes, Frequency retuning, tilts & azimuth) in order to improve the KPI’s and traffic sharing between the neighboring sites without affecting coverage/traffic.

ü  Hardware issues escalation to O&M, BO, FOPS by generating the Problem Trouble Ticket.

ü  Planning of Capacity upgrade features like Full Rate & Half Rate.

ü  Improve Quality of Service (QoS) of assigned area through resolution of worst performing cells and cluster optimization through parameters.

ü  Responsible for carrying out redesigns in assigned area & also part of city level redesigns team.

ü  Performed cluster & issue based drive testing.

ü  Routine and issue based drive test to Troubleshoot Network issues like Call drop, HO failure and bad quality regions etc. Issue based Drive Test to remove cable swap, drop calls, block calls & interference.

ü  Solving customer complaints by on spot analyzing DT logs & taking corrective measures like redesigns, parameter changes & neighbor tuning.

ü  Responsible of site integration drive test which involved TRX Testing, Testing Inter-site and Intra-site handovers, Site Coverage Tests etc.

ü  Indoor and outdoor Handover test, Cell reselection.

ü  GPRS/EDGE Indoor and Outdoor testing.

ü  Neighbor list planning and frequency audit to improve daily Network issues such as bad quality patches.

ü  Managing overall North region drive test activities including Site level Cluster level BSC level and city level DT schedules.

ü  Coordinating with BSS Ops teams for the rectification of hardware issues.

ü  Drive Testing on NEMO and also have good Experience on MOS Equipment by using NEMO. Have Experience of  Data Testing on Internal & External Servers.

ü  Managing & supervising staff of 12 junior Engineers.

ü  Responsible to manage resource mobilization & project resources logistics

ü  Ensure project deliverables quality