Name: Raki el Chdid
Date of Birth: 1/10/1987
Nationality: Lebanese
Mobile: 00971567150808
Email:[email protected]
Address: Dubai (United Arab Emirates)
Social status: Single
Note:  Already have an express entry profile active in immigration dept and CRC is 430 for permanent residence visa which is eligible to work in Canada.

OBJECTIVE:

To find a fulfilling career that will allow me to fully contribute my knowledge and skills acquired through years of experience and to provide good quality work output to meet the company demands.

Education:

Business Administration (BBA) Certificate -AuL Hamra Beirut-Lebanon
Hotel Management certificate-Beirut

CAREER PROFILE
Meraas Holding LLC –Dubai 5/2/2014-till present-“FM Operation Department”
Daily property rounds and audits of the cleanliness and condition of the tenant shops fronts, signage as well as interior and terrace furniture
Reinstating Coordinating with tenants on issues within their store
HSE Inspections of tenants fitting out
when needed; Work Permits – Work Access Form, Marketing Permit and Hot Works
Coordinate with service providers such as Valtrans, Secure Parking, EZ Taxi, Shoppertrak etc).
Raising scope of work
Coordinate with CMD on manpower assistance and their day to day tasks
Daily property rounds and audits of the cleanliness and condition of the tenant shops fronts, signage as well as interior and terrace furniture
Daily property rounds and audits of the conditions of the common area and BOH.
Assist during the reinstatement process and monitoring of ongoing works.
Raising Capex(Capital expenses)&Opex(Operation expenses)
Tenants inspection to make sure they are following Meraas standard
Issuing Dewa invoices
Prepare and follow up additional service requests
Prepare work orders for technicians’ daily jobs
Inspection all kind plants rooms (LV-Technology-Pump room…)
Raising Scope of Work upon request
Handling property damages and report it to Meraas insurance
TSE bills

2013 till 2014 Housekeeping Manager In Loulo Cleaning Services

Ensure that rooms are made as per company standard.
Prepare Annual Housekeeping Budget.
Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
Pay particular attention while organizing pest eradication activities.
Develop and implement Housekeeping systems and procedures
Prepare reports for management information.
Assist Purchase department in selecting suppliers for items related to Housekeeping.
Plan, control and supervise Horticultural activities.
Attending and resolving guest complaints.
Verification of supplies consignments.
Organize on-the job training and evaluate its effectiveness.
Approval of the Functional Manual of the department.
Recommend recruitment of new personnel
Daily inspection of public areas and employees locker rooms.
Daily briefing of Supervisors/ Executives.
Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
Immediately attending to guest requests.

2009 till 2013  Crown plaza Hotel-Beirut (Operation supervisor-Public area supervisor and housekeeping supervisor)
Good Organization, Communication& leadership skills along with a professional attitude.
Assign staff duties (morning and afternoon)
Conducting skills training sessions
Conducting inventories
Check All Cleanliness Area-Public area
Checking all rooms and make sure they are following IHG standard.
Train staff how to use big machine
Report to higher management

Preopening Stay bridge hotel suit(IHG) 2013 till 1/6/2013

Monitoring Rooms allocations, training and interviewing new staff members.
• Develop and monitor departmental Budget.
• Ensure correct staffing during low and peak season.
• Ensure Uniforms, Linen and all relevant operating equipment is controlled and enough for the needs.
• Prepare trainings and work schedules for Housekeeping.
• Ensure excellent communications with all the Departments.
• Provide daily hands and leadership and guidance to all staff.

I was teacher for the following courses for one yera: Production management, purchasing management, housekeeping management, Nutrition

President of Green committee (Green engage) At Crowne plaza Hotel

Saving power
Saving energy
Recycling papers-cartoons-plastics-cans…
Training for new joiners
Awareness on clean places
Making presentation
Attend meeting with different countries.

Additional Information& credentials:
Training coordinator
Certificate of Emotional intelligence
Certificate of communication skills
First aid training
Firefighting training
Certificate of achievement from the intercontinental group: Service leadership program
Certificate of participation from the intercontinental group: World Of welcome program
Self-time management

Certificate of participation from the intercontinental hotel group: Orientation for the intercontinental group
Certificate of participation from the intercontinental hotel group: Be my guest
Certificate of participation from the intercontinental hotel group: fire, life and safety program

Computer software literacy

Word, Excel, Internet, windows, PowerPoint, outlook,& Opera,
Languages skills: Written                     Spoken
English     fluent                       fluent
Arabic       fluent                      fluent
French      fluent                       little

Extra-curricular activities: Hiking, racing, swimming