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Adebola Adeniran Adewale Relationship Manager

Nigeria
• Ability to identify business opportunities and create value chain for customers• Ability to work under minimal or no supervision• Excellent and exceptional service and customer management skill• Excellent communication skills and the ability to answer questions and solve problems• Good writing and communication skill and timely complaint resolution with appropriate answers to questions. • Innovative• Persistence and focusimaginative and result oriented.Persistence

To contribute to the growth and development of the company in terms of administration, sales, service and to be accountable for the management of loan and deposit portfolios as well as grow professionally with an organization that has a culture of excellence with a motive of continually learning where and when necessary.

Education

January 1998/December 2002 Sociology, (B.Sc,) Second Class Lower at University of Lagos

Experience

January 11, 2011/Current Relationship Manager at Sterling Bank Plc

• Achieved over 250% of risk asset budget
• Identify and signed on prospective customers.
• Achieved over 100% of deposit mobilization against budget..
• Review application for credit facilities (in line with bank policy) and make appropriate recommendations/decisions..
• Manage assigned risk asset portfolio and monitor the quality of existing credit relationships.
• Maintained Non Performing loan at 0%.
• Convert prospects to customers through value chain creation.
• Create wealth of customers through excellent service with appropriate and timely complaint resolution.
• Turned a loss making branch to profit making branch and attained a position of a Back-Up to the Branch Manager.
• Maintained 85/15% deposit mix for cheap funds to generate less than 1.9% Cost of Fund(COF).

October 2008/February 2010 Relationship Manager at Bank PHB

• Identified and signed on prospective customers.
• Mobilized deposit and create viable risk asset to drive income.
• Managed existing customers to increase deposit base income.
• Reviewed application for credit facilities (in line with bank policy) and make appropriate. recommendation for decision
making.
• Managed assigned risk asset portfolio and monitor the quality of existing credit relationship management
• Optimized communication strategies, identifying best methods to reach target audiences.
• Served customers by going above-and-beyond to offer exceptional support for all needs.

November 2005/October 2008 Direct Sales Representative at Standard Chartered Bank, Nigeria

• Giving leads and assist in converting leads to customers.
• Prospect for new accounts.
• Customer relationship management.
• Acquiring new customers to the bank by aggressive sales and marketing. of the bank’s products.
• Sales of domiciliary account with visa debit card.
• Work closely with CRM and assist Branch Manager in implementation of sales promotion and acquisition of
customers across segment.