Winfred Ndanu Mutie IT Professional
KenyaCURRICULUM VITAE
PHONE +254-722 – 278-946 ∙E-MAIL – [email protected]
WINFRED NDANU MUTIE
BIO DATA
Gender : Female
Date of birth : February 8th, 1987
Location : Mombasa, Kenya
Nationality : Kenyan
Religion : Christian
Marital Status : Single
Languages : English
Passport No : A1826338
PROFILE: Young, courteous, polite, well-spoken and self-motivated professional with a unique combination of ICT training and in-depth communication skill. Keen to find challenges and lasting experiences in a working environment. Good analytical, design and problem-solving skills. Dedicated to meet company objectives and maintain the set standards.
PROFESSIONAL GOAL / OBJECTIVE: To use Innovative Applications, Knowledge and Interact with Team Members/Colleagues to develop world class solutions to real organizational challenges.
WORK EXPERIENCE
14th February 2013 to 16th December, 2019 – ALLIED WHARFAGE LIMITED, MOMBASA.
Designation: IT Assistant
RESPONSIBILITIES • Troubleshoot hardware and all Information Technology issues of the company. • Monitoring and maintaining the computer systems and networks. • Manage the CCTV Cameras and the monitoring solutions. /Alarm Systems. • Maintain log and/or list of required repairs and maintenance • Maintain current and accurate inventory of technology hardware, software and resources. • Provide orientation to new users of new/existing technology. • Implementation and maintenance of business application software’s e.g. Office 365 • Liaising with vendors for Software Licensing & Renewals • Ensure company data security, backups & restore Activities is done. • Train staff about potential uses of existing technology and provide support on request. • Provide recommendations about improvements, purchase of latest technology resources and expansions to the management. • Manage servers and Active Directory. • Installation of new workstations, connecting and setup hardware of the company. • Domain Management/ Systems security Management. • Identify and prepare hardware for disposal when appropriate. • Yard system implementation, training and support. • Monitor/Managing air conditioning systems/units.
1st October 2012 to 31st January, 2013 – MICROAGE LIMITED, MOMBASA.
Designation: IT Support Internship
RESPONSIBILITIES : • Installing hardware and software systems. • Maintaining and repairing equipment/Servers. • Troubleshooting a variety of computer issues. • Setting up computer security measures. • Configuring computer networks/Network Support. • Offering technical support. • End user support.
30th March: 2011 to 5th Sept. 2012 – KENYA BROADCASTING CORPORATION, NRB.
Designation: Business Information System (BIS) Technician
RESPONSIBILITIES • Provide ICT technical support to various users in the corporation and computer orientation to new company station. • Investigate user problems and needs, identify their source, and determine possible solutions. • Participate in the implementation, installation, and testing of applications software’s. • Provide system level support for computer software. • Maintain confidentiality regarding the information being processed, stored or accessed by the network. • Secure systems by implementing the security and business continuity plans and policies. • Document systems operations’ problems and resolutions for future reference.
1st DEC: 2010 – 29th March: 2011 KENYATTA NATIONAL HOSPITAL – NAIROBI.
Designation: IT Technician/Support Internship
RESPONSILITIES. • User support for health care information system (HCIS). • User support for general computer problems. • Assisting in the implementation of computer systems. • Training of users. • Repairs and maintenance of ICT equipment and associated peripherals. • Configuration of new information communication technology equipment. • Maintaining up to date HCIS backups. • Troubleshooting of hardware/software problems. • Networking Management. • Configuring of local area network and wide area network. • Installation and upgrading of operating systems. • Ensure maximum system security
February 2005 – Dec: 2011 OWN WORKSHOP, MOMBASA.
Designation: Cell Phone Repair Technician/ Computer Technician
RESPONSIBILITIES :
• Full diagnostics and repairs of all models of Mobile phones/Computers and Laptops. • Servicing mobile phones/Computers and Laptops. • Electronic component level repairs both by hand and by machine. • Dismantle and Reassemble Mobile Phones/Computers and Laptops. • Knowledge of broad range of devices. • Striping down mobile phones, fault finding down to component level, carrying out full repairs such as screen replacement, water damage or electronic repair (including BGA repair and replacement), soldering as necessary to the repairs being conducted, rebuilding of the handset. • Up-to-date knowledge of modern technology • Upgrade of computers/laptops/mobile phones.
EDUCATION BACKGROUND
March: 2011 – July: 2011: STRATHMORE UNIVERSITY
– Cisco Certified Network Associate Certifications. (CCNA 1 –CCNA 4)
January: 2007 – November: 2009: MOMBASA POLYTECHNIC UNIVERSITY COLLEGE.
– Diploma in Information Technology (K.N.E.C)
Grade: Pass
February: 2001 – November: 2004: MBOONI GIRLS HIGH SCHOOL.
– Kenya Certificate of Secondary Education. (K.C.S.E)
Attained mean Grade of B (plain).
January: 1996 – November: 2000 VITALE H.G.M BOARDING PRIMARY SCHOOL
– Kenya Certificate of Primary Education (K.C.P.E)
Attained 517/700 Marks.
ACHIEVEMENTS
▪ ISO 9001:2015 Standard Training ▪ KBC Team player Certification. ▪ Computer Students Society Membership Award ▪ Math’s talk for Science congress. ▪ Hockey Membership Award.
PERSONAL ATTRIBUTES
▪ Dynamic, Initiative and Responsible Individual.
▪ Hard working and able to handle multiple tasks.
▪ A team player with good interpersonal skills.
▪ Punctual and able to meet strict deadlines
▪ A fast learner.
▪ Self –driven and passionate with work.
▪ Highly disciplined
▪ Analytical Thinker
HOBBIES
– Technology
– Creative
– Travelling
– Swimming
REFERENCES
Silas Kiragu,
Senior BIS Support Staff,
Kenya Broadcasting Corporation,
P.O Box 30456 – 00202, Nairobi, Kenya.
Mobile No: +254 724 611 125
Mr. Kevin Kaittany.
Network Administrator,
Kenyatta National Hospital,
P.O Box 20773 – 00202, Nairobi, Kenya.
Mobile: +254 720 691 711