AMEERA CLARISSA CALEON ALONZO Customer Service Representative
Philippines AMEERA CLARISSA CALEONAMEERA CLARISSA CALEON ALONZO
846 Samat Street, Shaw Blvd. Mandaluyong City 1550
Contact Nos.: +632 533 · 52 · 32 / +63943 · 030 · 0297
Email: [email protected]
Objective
A highly motivated individual looking for a Customer Service Representative position in a stable company by providing support for resolution and combining technical qualities as well as excellence in customer service.
Education
2014 – 2018 Polytechnic University of the Philippines San Juan, Manila
Bachelor of Science in Entrepreneurship
2009 – October Centro Escolar University Makati City
Bachelor of Science in Hotel and
Restaurant Management
2008 – 2009 Dominican College San Juan, Manila
Bachelor of Science in Hotel and
Restaurant Management
2004 – 2008 NAMEI Polytechnic Institute Mandaluyong City
Graduated High school
Work Experiences
· Customer Experience Specialist February- May 2020
TDCX Philippines
Pasig City
· Client Service Associate July 2018-January 2020
BDO Unibank Inc.
Mandaluyong City
· English Tutor August – February 2018
Seoul 119
Mandaluyong City
· On-the-Job Trainee May – June 2017
RFM Corporation
Mandaluyong City
· Barista May – July 2013
Rustan’s Coffee Corporation
Starbucks Glorietta 5
Seminars & Trainings
Bread and Pastry Short Course NCII
Chef Nora Manapat
HB Negotech Campus, Quezon City, March 2019
10th Go Negosyo Filipina Entrepreneurship Summit
Host: Philippine Center for Entrepreneurship (GoNegosyo)
World Trade Center Pasay City, March 2018
Entrepreneurship: Build, Grow Negosyo
Host: Bachelor of Science in Entrepreneurship 4-2
MPH PUP San Juan Campus, March 2018
How to craft an Irresistible Elevator Pitch
Host: Young Entrepreneurs Society Philippines
Penbrothers, Makati City, January 2018
· Introduction to Xero
Host: Ten Elleven Manila Inc.
MPH PUP San Juan Campus, February 2017
· The Value of Corporate Social Responsibility to Young Entrepreneur
Host: Bachelor of Science in Entrepreneurship 2-2
MPH PUP San Juan Campus, February 2017
· E- Business: New Age of Business
Host: Bachelor of Science in Entrepreneurship 4-2
PUP San Juan Audio Visual Room, February 2017
· Business Continuity/ Resiliency Planning and Management
Host: DTI Negosyo Konsumer
UP ISSI, November 2016
· Food Safety and Product Development
Host: Bachelor of Science in Entrepreneurship 2-2
PUP San Juan Audio Visual Room, March 2016
Activities/ Achievements
August 2019 Star Referrer of BDO Life BDO Life Insurance
Dec 2017 – April 2018 Most Enterprising Award Programang Pangkabuhayan para sa
Iskolar ng Bayan in Partnership with
Papemelroti
March 8, 2016 Master of the Ceremony Opportunities in Business & the ASEAN
March 3, 2016 Master of the Ceremony Food Safety and Product Development:
Your Edge Begins Here
June 2015 – March 2016 Product Manager/Crew Business Project: #HappyFHEWA
Skills
Computer Literate
Basic Accounting
Customer Service Skills
Cash Handling
Time Management Skills
Business Plan Papers
Marketing/Advertising
Character References
Prof. Rizza G. Valdez-de Vera
PUP San Juan Faculty
+63916 · 767 · 3079
Ms. Kizzia Mae Pormento
BDO Unibank Inc.
Client Service Associate
+63908 · 316 · 1357
Ms. Stephanie Cardino
BDO Unibank Inc.
Servicing Officer
+63995 · 147· 9385