Jojiemae Hermosa

Blk 124 Bedok North Rd Singapore, 460124

+6590380514

Sales Executive

Redina Trading Pte Ltd (June 2014 – April 2020)

Store In-charge.
Control the entire operation of the shop.
Provide training to the newly hired staff.
Control inventory
Display Merchandise according to the shop layout.
Coordinate with the buyer and with the manager for any merchandising or shop operation needs.
Send Daily, Weekly and Monthly reports in timely manner.
Proper Delegation of task.
Follow up any missed shop operational matters.
Attend Roadshow events for displaying merchandises.

Customer Service and Sales

EGS & Trancom Pte Ltd( November 2011 to March 2014)

Frontline Customer Service
Handle phone call enquiry
Presenting and Providing resolution to customers complain or inquiry.
Adherence to any deadline of submission of reports.
Achieving targets with the use of the company training and skills.
Updating customers database and keeping it secured all the time.
Providing pricing and delivery information.
Record details to every action taken during customer conversation.
Organize workflow to meet customer timeframe.
Process orders, forms, applications and request.

Divine Word College of Legazpi 2009 – Bachelor of Science in Nursing

Cataingan National High School 2006- Secondary School

Emillio S. Boro Sr. Central School 2001 – Primary School

– I am hard working and passionate with every task given to me. Being in Sales Industry for almost 10 years, I develop a keen Customer Service skills together with positive mental attitude that for me, I considered as an asset. Everybody can learn a great skills but