ANNA MAE D. DELA CRUZ
PERSONAL DETAILS:
Mailing Address: Al Murooj Spring Accommodation Industrial 2, Al Quoz Dubai U.A.E.
Phone/Mobile Number: 0501394717
Email Address: [email protected]
Nationality: Filipino
Marital Status: Single

OBJECTIVES:
To apply for the position fitted to my qualifications where I can contribute my knowledge to the success of the company. To join, contribute and to gain more experience to an organization that will hone my abilities and positive attitude towards works, and to broaden my career horizon.

KEY ATTRIBUTES:
• A conscientious ,enthusiastic and highly motivated person who is reliable and responsible.
• Flexible within the working environment and able to adapt quickly and positively to challenging situations whilst remaining calm, focused and positive.
• Outgoing, friendly personality who enjoys the challenge of working under pressure either independently or as a member of pro-active team.

WORK EXPERIENCE

Housekeeping Attendant
January 2017 – Present
Roda Al Murooj Hotel and Suites
Al Safa Street Downtown Dubai
Dubai, UAE

Responsibilities and Duties:
Clean guestrooms as assigned ensuring hotel’s establishment standard of cleanliness and procedures. Responsible for reporting any maintenance deficiencies and handling guest’s request and complains. Ensure the confidentiality and security of the guestrooms. Changing bed linens and towels. Making beds, cleaning bathroom, dust and polish furniture. Replace stocks and amenities of guest supplies. Clean closets and door tracks on check out rooms. Ensure the cleanliness and complete amenities before the guest check-in. Create a harmonious and friendly relationship with the guests.

Room Attendant

November 13, 2013 – December 31, 2016
Rotana Al Murooj Hotel and Suites
Al Safa Street, Dubai UAE

Responsibilities and Duties:
Clean guestrooms as assigned ensuring hotel’s establishment standard of cleanliness and procedures. Responsible for reporting any maintenance deficiencies and handling guest’s request and complains. Ensure the confidentiality and security of the guestrooms. Changing bed linens and towels. Making beds and cleaning bathrooms. Dust and polish furniture. Replace stocks and amenities of guest supplies. Clean closets and door tracks on check out rooms. Removing dust and debris. Ensure correct amount of hangers, extra blanket/pillow and other amenities.

Waitress
Makati Palace Hotel
Makati, Philippines
December 2008 – December 2012

Check patrons’/guests identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Collect payments from customers. Write customer’s food orders on order slips Take orders from guests/customers for food or beverages. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Serve food and/or beverages to guests; prepare and serve specialty dishes at tables as required. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Present menus to patrons and answer questions about menu items, making recommendations upon request. Clean tables and/or counters after patrons have finished dining. Prepare tables for meals, including setting up items such as linens, silverware, and glassware. Garnish and decorate dishes in preparation for serving. Fill salt, pepper, sugar, cream, condiment, and napkin containers. Escort customers to their tables.

Accounts Payable Clerk
Scanning Technologies, Inc.
Quezon City, Philippines
June 2005 – August 2008

Responsible for providing financial, administrative and clerical services that includes processing and monitoring payments and expenditures. Disburses petty cash by recording entry. Pays employees by receiving and verifying expense reports. Provides and maintains accounting ledgers for verifying and posting account transactions. Verifies vendor’s accounts by reconciling monthly statements and related transaction. Prepare batches of invoices for data entry and manages weekly payment lists. Maintain listing of accounts payable and account ledger.

Purchasing Officer

The Next PC Company
Sampaloc, Manila
August 2000 – December 2004

Ordering, purchasing and other related jobs concerning the procurement of the products are all the responsibilities entrusted to me as a procurement officer. It includes the preparation of all necessary papers like purchase order forms, requisition forms and the delivery receipts. Coordinates with the sales and service departments with regards to all the needed parts of the products.

Inventory Clerk
Philippine Wacoal Corporation
Legazpi Village, Makati City
May 1998 – July 2000

Encode all reports being submitted daily to the accounting department by the sales consultants of every store. Prepare the final input of the encoded reports. Coordinates with the sales consultant for the proper inventory of the products. Evaluate the purchase order forms and requisition forms of each store of the inventories if it coincide with the order forms for the proper and correct amount of stocks to be delivered to each outlet.

EDUCATION:

West Negros College
Bacolod City, Negros Occidental
Philippines
Bachelor of Science in Commerce
Date Awarded: March 2000

TRAINING:

Outlet Cashier
October 2014
Al Murooj Rotana Hotel