IBRAHIM KAKAY

14 Josiah Drive, Lumely Freetown,Western Region, 4650 +23276844679 [email protected]

PROFESSIONAL EXPERIENCE

OLA DURING CHILDREN’s HOSPITAL, FREETOWN

HEALTH CARE CUSTOMER SERVICES VOLUNTEERING, FEB 2018–DEC 2019

1. Typically receive little instructions on new assignments. 2.Perform related duties as assigned. 3.Provides assistance to physician office staff and patients to complete and submit all necessary insurance forms and program application. 4.Provides exceptional customer service to internal and external customers, resolves any customer requests in a timely and accurate manner, escalates complaints accordingly. 5. Typically receive general instructions on routine works, detailed instructions on new projects or assignments.

EDUCATION

SIERRA LEONE INTERNATIONAL MISSION SCHOOL, FREETOWN

HIGH SCHOOL DIPLOMA (Nov-Dec 2015)

ADDITIONAL SKILLS

1. Strong organizational skills, attention to detail.

2. Ability to resolve associate issues effectively and efficiently.

3. Project management and copywriting.

4. Ability to proficiently use computer and standard office equipment.

5. StrongMathematical skills

CREDENTIALS AND LICENSES

. West Africa Senior School Certificate Examination .