PROFESSIONAL EXPERIENCE

FOREVER 21 SHARAF RETAIL LLC GRP DUBAI U. A. E

MAY 2017 – JANUARY 2019

SENIOR STORE SALES EXECUTIVE

Greets and welcomes all customers entering the store with a Smile

Assist customers in locating merchandise and presents merchandise upon request

Gives advice and guidance on product selection to customers

Develops strong product information knowledge

Ensures clear and pertinent communication of ongoing promotions to the customers.

Ensures promotion materials in store are up to date and in impeccable conditions

Stocks shelves and furniture with merchandising as per merchandising rules

Collects merchandise from warehouse upon request

Creates customer profile forms with impeccable field filling

Processes cash and card payments

Ensures complete and infallible follow through of all customer’s requests

Assists in pricing activities

Receives, unpacks, scans and stores stock as per company’s rules

Ensures complaints, refunds and exchanges are solved and highlighed to the store manager

Immediately reports discrepancies and problems to store manager

Participates in the ongoing daily operational activities of the store as requested by the store manager

Should be flexible to work in different Middle east countries like UAE, Qatar,Bahrain & Kuwait.