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Jennifer Acosta Customer Service Representative

Canada
Other Skills Filing Skills Administrative skills Records management skills Stenography Public Relations Typing skills

CONTACT INFORMATION

JENNIFER YANES ACOSTA
#76 Ortega St., Middle Quezon Hill
2600 Baguio City
09488083376
[email protected]

PERSONAL INFORMATION

Date of Birth: June 23, 1993
Place of Birth: Baguio City
Citizenship: Filipino
Gender: Female
Civil Status: Single

TRAININGS/EXPERIENCES

On-The-Job Training
Stenographer
Regional and Municipal Trial Court
Baguio City
June 2012-August 2012

On-The-Job Training
COLLEGE OF LAW
University of the Cordilleras
January 2015- April 2015

Student Assistant
FACILITIES MANAGEMENT OFFICE
University of the Cordilleras
September 2011 – May 2015

Customer Service Representative (Call Center Agent)
Sitel 1 Baguio
Loakan Baguio City
July 2015-February 2016

Receptionist
Toyota Baguio
Bokawkan Road Baguio City
March 2016-July 2016

Customer Service Representative (Call Center Agent)
Convergys Baguio Site 1
Camp John Hay Baguio City
July 2016- December 2017

Customer Service Representative
Subject Matter Expert
Team Leader (OIC)
Vision Xpress Inc. (VXI)
Tech hub 6 SM City Clark, Pampanga
March 2018- June 2019

EDUCATION

Bachelor of Science in Office Administration
University of the Cordilleras
2600 Governor Pack Road Baguio City
SY 2011-2015

Associate in Computer and Office Administration
University of the Cordilleras
2600 Governor Pack Road Baguio City
SY 2011-2014

Pines City National High School
Palma Urbano St., Baguio City
SY 2006-2010

PROFESSIONAL QUALIFICATIONS

Computer Skills

MS Word (45 – 50 wpm)
MS Excel
MS PowerPoint

Other Skills

Filing Skills
Administrative skills
Records management skills
Stenography
Public Relations
Typing skills