ERICK JHUNWIN G. NOBLEZA

San Isidro Cabuyao laguna

Contact No. 09108257702

Email: [email protected]

PERSONAL PROFILE

A polite, well-spoken and hardworking captain/senior waiter with experience of working in a busy restaurant environment looking after the needs of patrons. Attentively at all times with a willing and helpful manner that is required to answer phone calls, taking reservations and prepare bills. Always approachable and possessing good observation skills as well as the ability to work alone or as part of a team. Keen to find a challenging position within an exciting employer where I will be able to continue to increase my work experience & develop my abilities.

SUMMARY OF QUALIFICATIONS

Experienced headwaiter in a restaurant.

Customer service skills

Ability to work in a team.

Ability to work effectively under time pressure and for long and extended hour

Diligence and dedication to work

A good memory and an eye for details

Great sensitivity to the needs of other

A strong passion to ensure customer satisfaction

EMPLOYMENT HISTORY

Remal Assawahel Co. Ltd., Senior Waiter         March 2016- August 2019

Riyadh, Kingdom of Saudi Arabia

Assigned Working Site:

Steak House Restaurant, Exit 5 Branch, Riyadh

Provided daily server supervision

Monitored and mentored new waiters to ensure efficient dining operations.

Conducted regular food supply quality checks.

Responded quickly and courteously to guest complaints.

Working as a part of a team that responsible for looking after guest and attending to their needs.

Promoting the food and beverage menu list.

Taking orders from guest and offering advice on the menu.

Giving guest an accurate bill then taking payment from them in cash or credit cards.

Escorting guest to their table.

Ensure timely delivery of all food & beverage items to guest.

Answer guest queries in a polite and helpful manner.

Checked to ensure that customers are enjoying their meals – took action to correct any issues, as needed.

Ensuring the food service area is clean once all the guests have left.

EDUCATION

Pulo National High School                      2009-2010

PERSONAL INFORMATION:

Age            :     26 years old

Date of Birth        :    January 25, 1993

Place of Birth        :    Bucal, Calamba

Gender        :    Male

Religion        :    Roman Catholic

Height            :    5’5

Weight            :    65 kilos

Marital status        :    Single

REFERENCES

Available upon request