Name: Grachelle Ann A. Ambalong

Address: Davao City, Philippines

Contact Number: 09453646916

Date of birth: 09.20.1997

Email: [email protected]

Experience

01.2017-05.2017

LOS AMIGOS CRAWLSPACE REPAIRS AND SOLUTION LLC., VIRGINIA USA

VIRTUAL ASSISTANCE

Ø provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office.

Ø Respond to emails

Ø Manage a contact list and prepare customer spreadsheets and keep online records

Ø Create presentations and invoices, as assigned

05.2017-11.2017

LOS AMIGOS CRAWLSPACE REPAIRS AND SOLUTION LLC., VIRGINIA USA

WEB CONTENT WRITER

Ø Create or copy or edit to inform the reader, and to promote or sell the company, product, or service described in the website.

Ø Produce content to entice and engage visitors so they continue browsing the current website. The longer a visitor stays on a particular site, the greater the likelihood they will eventually become clients or customers.

Ø Produce content that is smart in its use of keywords, or is focused on search engine optimization. This means the text must contain relevant keywords and phrases that are most likely to be entered by users in web searches associated with the actual site for better search engine indexing and ranking.

Ø Create content that allows the site visitors to get the information they want quickly and efficiently. Efficient and focused web content gives readers access to information in a user-friendly manner.

04.2018-06.2018

KILBOURN CITY GRILL, STARBUCKS, CHULA VISTA RESORT, WISCONSIN USA

CONCESSIONS ASSOCIATE

Ø Keeps accurate records of all monies, sales and inventory.

Ø Restocks sales

Ø Holds training sessions and often prepares manuals or posters to guide workers about each facet of working in the stand.

Ø Often, have the task of depositing money in the bank and guaranteeing that the stand has enough cash and coins to open each day.

Ø Oversees the cleanliness of the store and adheres to food sanitation rules.

Ø Answering customer questions

04.2019-07.2019

TELEPERFORMANCE PHILIPPINES

TECHNICAL SUPPORT REPRESENTATIVE

Ø Responsible for diagnosing any hardware or software faults and will solve the issues either in person or over the phone

Ø Logging the queries of customers

Ø Responsible for network or hardware application