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ERICK RICARDO MORALES ANIMAS administrator

Toronto Canada
CoachingCollection Specialisteasily-adaptable to groupsTechnical supporttelemarketingtolerant to frustration

 

 

 

 

 

 

 

 

 

 

 

Chevrolet sales representative

Activities: Media marketing, In bound calls to get info about cars,  explain advantages  and equipment of the car, help customer to take a desition according to their needs

 

UPS DE MÉXICO Account receivable executive.

Activities: Duty and taxes administration, customer service solving doubts about packaging services , credit notes, debit notes, in charge to provide statements, payment application, rebill, forecast of collection, payment arrangements, handle aging from 1 to more than 90 days, total amount of portfolio 10 million MXN

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SKY TELEVISIÓN Bilingual collector

Activities: In bound calls from late payers using SKY services, out bound calls to Central America countries like Costa Rica, Panama , Dominican Republic and Honduras to make payment arrangements, credit card charges, 120 calls per day, billing explanation, credit notes and database administration, weekly report of activities.

Education

2012-2019 8 at uvm

bachelor’s degree

Experience

2017-2020 Chevrolet sales representative at Chevrolet

Media marketing, In bound calls to get info about cars,  explain advantages  and equipment of the car, help customer to take a desition according to their needs

Septiembre 2013 July 2017 Sales administration at Velatorios funeza

Develop digital marketing campaigns on web sites and social media
– Develop sales agents career, couching and supervise acivities
– Find new business lines

March 2011 to September 2013 Desk clerk at UPS Mexico

– Electronic invoice delivery and payment date monitoring
– Sending of import request
– Invoice breakdown and freight clarification
– Preventive and corrective collection
– Bank reconciliation and payment application