MURAD ARIF

CELL NUMBER     0092 336 5888057

[email protected]

[email protected]

Address:   House Number CB-1040, Street Number 14,

MillatAbad, Dhoke Bannaras, Rawalpindi.

OBJECTIVE
To achieve a suitable position in a dynamic organization where, I could excel my skills and help to promote the organization at the peak of success. To work in an environment conductive to maximizing & diversifying my skills knowledge and providing growth and carrier development.

ACADEMICS

Matric:           Federal Board Of Intermediate And Secondary Education
Rawalpindi.

Subjects:                     (Science)         Physics, Chemistry, Biology, Math’s.

Status                          Passed In 2007

FSc:                Board of Intermediate and Secondary Education Rawalpindi.
Subjects:                     (Science)         Physics, Chemistry, Biology.

Status                          Passed In 2009

B.A:                Punjab University, Lahore
Subjects:                     Applied Psychology, Islamyat elec.

Status                          Passed In 2012

PERSONAL INFORMATION
Father Name:            Mohammad Arif Khan
Nationality:                Pakistani
Religion:                     ISLAM
CNIC:                        82203-1459665-9
Date of birth              24-Jun-1991
WORKING EXPERIENCE

Organization:                         Voxel Communication.
Duration:                               01 Year

Job Title:                                CSR.

Details:                                   Worked as CSR at Call Centre.

Organization:                         Global Communication.
Duration:                               03 months

Job title:                                 TSR.

Details:                                   Worked as a Telesales officer in an outbound call center. (Power saver project)

Organization:                         Shelby BPO LLC
Duration:                               03 years (2011-2014)

Job title:                                 Team Lead Quality Assurance.

Details:                                   Worked as a Team Lead QA in an American based outbound call center.

Projects:

Ø  Auto insurance

Ø  Health insurance

Ø  Home insurance

Ø  Home improvement

Ø  Donation (Kidney Wish Foundation)

Organization:                         SPAN BPO (Pvt) Ltd.
Duration:                               From Dec 2014 to Dec 2015

Job title:                                 Assistant Manager HR&A, Admin Section.

Details:                                   Worked as Assistant Manager HR&A, Admin Section, assigned for administrative tasks, i.e record keeping of office assets and maintenance. Also responsible for procurement.

Organization:                         HNM BUSINESS SOLUTION.
Duration:                               From Feb 2016 to now

Job title:                                 Transcription Specialist

Details:                                   Content Writing for American Based Transcription project CRU.

COMPUTER KNOWLEDGE
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
And basic computer knowledge and software as well.

Other Skills

Throughout my experience in different multinational firms, I have gained the following skills.

·         Sales and Support (indoor and telesales)

·         Quality Assurance

·         Human Resource

·         Administration

·         Procurements

LANGUAGES

I can read, speak and write following languages:

English
Urdu
Punjabi
OTHER ACTIVITIES
Reading informative books, columns, newspapers.
Internet surfing
Watching movies and Interesting documentaries etc.
Playing Cricket, swimming and outdoor activities
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