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Wannakuwaththa Waduge Roshani Lankika Fernando Assistant Librarian

Colombo, Sri Lanka Linkedin Facebook
communication skillscomputer skillsManaging InformationOrganization and PlanningTeam Leadership

I bring the ability to build excellent customer service and provide leadership that will be of value to your organization.My credentials include a Post Graduate Diploma In Information Management from the University of Colombo, Sri Lanka and 22+ years  experience in a leading library environment. I am currently reading the Master of information Management from the University of Colombo

With regard to my ability to meet the specific requirements of this job:

  • Managing Information
  • Customer service – worked for 22+  years in a face-to-face  and over the phone customer service environment providing customer service at the library
  •  Supervisory –  Staff for Training and orientation programs
  • Leadership – Providing leadership to develop new programs and services
  • Marketing – Marketing Library services through Social media and workshops

I pride myself in offering quality service for customers, maintaining high standards of thoroughness and accuracy and exhibiting exemplary team leadership.