SHEERAZ SHARIF KHAN

Mobile: +971 52 189 5373 | E-mail: [email protected] | Dubai, UAE
Personal Details

Date of Birth
31-03-1983
Nationality
Pakistan
Marital Status
Married
Language Fluency
Professional Fluency in English

Native Fluency in Urdu and Hindi
Visa Status
Employment Visa – Company Sponsorship
PROFILE SNAPSHOT

·    A competent IT Professional having 20 Years of experience in System Administration with Technical

Expertise in Implementation, Operations & Support functions

·    Proficient in troubleshooting complex technical issues including Servers, Desktop Computers, Operating Systems, VM Ware , Networking, Barcode Scanners and Mobile Devices

·    Expertise in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management

·         Remote Support for UK, Qatar, Saudi, France, China offices

TECHNICAL COMPETENCIES

Windows Servers, Active Directory, MS-Exchange, Office 365, Storage Administration, Manage Engine, Miradore, PABX, Networking, Biometrics and Hardware Troubleshooting

EMPLOYMENT OVERVIEW

Organization
Designation
Location
Duration
SANIPEX GROUP
IT Support Officer
Dubai, UAE
Aug 2017 – Apr 2020
Chase up
IT Engineer
Pakistan
Jun 2017 – Aug 2017
Jahangir Siddiqui Global Capital Ltd
IT Supervising Officer
Pakistan
Jun 2006 – Jan 2017
Computer Research Pvt Ltd
System Support Engineer
Pakistan
Jun 2002 – May 2006

WORK EXPERIENCE

SANIPEX GROUP – IT Support Officer
AUG 2017 – APR 2020
Significant Highlights:

×          Merit of being an active participant in the Windows Server migration from 2008 R2 to 2016

×          Active member in Email Migration to Office365

×          Warehouse Barcode Scanner installation and barcode printer troubleshooting

×          Help software team to server access and software installation

×          Provided Support for Microsoft Dynamic AX ERP software

Responsibilities:

×          Managed and deployed Windows Servers, Active Directory, PABX System, Routers and Switches

×          Administered Office 365 Tools (Adding Domains, Email Migration, Outlook, OneDrive, Skype for business, SharePoint, Microsoft Teams, Email Forwarding, Creating aliases, Global address book, Calendar Sync)

×          Provided additional support for day-to-day operations and administration within an Active Directory

environment, DNS, DHCP, DFS Redundancy, GPO, Site and Subnet, Disk quota & directory permission

×          Assigned configuration of authentication and authorization of directory services, created and managed user accounts, groups and controlled access rights using Active Directory

×          Ensured that all employees have access only to the information systems in line with their function requirements

×          Ensured server data integrity and monitored performance of software applications, operating and communication systems, documents any errors and followed-up as needed

×          Performed network address assignment & ensured network connectivity throughout the company’s LAN

×          Allowed remote users to access corporate network using VPN service

×          Ensured server uptime and availability by strategically scheduling maintenance and upgrades during defined business off-hours with maintaining periodical desktop and laptop Backups

×          Installed workstations, servers, network services and peripherals ensuring effective server administration

×          Tested and applied new software and maintenance patches including patch management services

×          Maintained network infrastructure, installation, migration and configuration of network client workstations and managed local and domain-wide groups

×          Implemented WAN Technologies

×          Maintained wireless network (worked on Cisco, Aruba, Huawei, D-Link, TP-Link and Linksys)

×          Maintained IT Assets and created reporting (Depreciation Report, License Report, Asset Maintenance Report and Accessory Report)

×          Managed the hardware and software configuration of all major systems, to ensure maximum operating

efficiency, making sure all systems were fully protected, updated with latest software i.e. Anti-virus & Firewall

×          Worked extensively over Cisco Meraki MX-84, SonicWall and Fortinet Firewall

×          Configured and Administered the Network Printers, Biometric Access Control System and CCTV

×          Troubleshooted problems reported by Users daily

×          Performed preventive maintenance of all hardware routinely

×          Maintained network facilities in individual machines, such as drivers and settings of personal computers as well as printers

×          Provided daily onsite administrative support for software users in a variety of work environments

HANDS ON EXPERIENCE

Operating Systems:
Windows Server 2016, 2012 R2, 2012, 2008 R2 2008, Exchange 2013, Windows 10, 8, 7 Linux, MAC, Windows and Cloud Technology (Azure server)
Firewalls:
Meraki MX-84, SonicWALL TZ-300, 2600 and Fortinet 80C
Switches:
Avaya, Cisco, Huawei, TP-Link, Linksys and Aruba
VPN:
SonicWALL, Meraki and Fortinet
Backup:
Symantec Backup Exec 2014, Altaro VM backup and Synology Backup
Application Packages:
SQL Installation and database backup scheduling, Office 365, Miradore,

MS Outlook 2016/2013/2010/2007/2003, Mozilla Thunder Bird, Roundcube
Security Tools:
Cisco AMP, ESET NOD32, McAfee Virus Scan 4.5, Norton Antivirus, Trend Micro, Windows Security Essential
PROFESSIONAL CERTIFICATIONS

×       Preparation CTTC (Pvt.) Limited (MCSE)

×          Managing and Maintaining a Microsoft Windows XP and Windows 2003 Environment

×           Microsoft Windows Server 2003 Network Infrastructure

×          Microsoft Windows Server 2003 Active Directory Infrastructure

×          Microsoft Exchange Server 2003.

×          Advanced Networking – Computer Research Institute of Technology

ACADEMIC DETAILS

COURSE
SPECIALIZATION
INSTITUTE/COLLEGE
YEAR
Diploma
Information Technology (DIT)
Computer Research Institute of Technology
2002
Intermediate
Commerce
Board of Higher Education, Karachi
2003
Matriculation
Science
G.B.S.S. Major Ziauddin Abbasi Memorial School.
2001
*References available upon request