JASON APOLONIO
1608 Main St. Fabie Subdivision, Paco Manila
561-0027/ 0918-6283004 / [email protected]
TEAM/RESTAURANT MANAGER
Motivated leader with 8+ years’ experience in organizing and managing services within hospitality environment. Track Record of on-the-spot decision making and supporting the employees. Focused on ensuring the guests’ needs while enforcing standards for individual performance. Adept at general supervision, hiring, training and motivation of employees.
• Highly skilled in driving sales through excellent operations and marketing efforts
• Hands on experience in managing restaurant functions to ensure exceptional customer services
• Well-versed in analyzing areas of improvement in business and evaluating employee performance
PROFESSIONAL EXPERIENCE
Burgoo American Bar and Restaurant
3rd level Power Plant Mall
Rockwell Center, Makati City
2010 – Present
Team /Restaurant Manager
• Managed restaurant operations in terms of staffing and scheduling functions
• Greeted guests and make arrangements to seat them
• Ensured provision of service in terms of order accuracy and time management
• Interviewed, hired and trained personnel to work in a restaurant environment
• Ensured smooth coordination between the back-end and front-end activities
• Managed inventory and stocks and supplies
• Managed customer complaints and queries
Accomplishments
• Best in QSC – Quality Service and Cleanliness – 2006
• Manager of the Year – 2007
• # 1 branch on Sales and Profit for 2008 to 2012
Manager 2006 – 2008
• Managed all areas of the operations and Handling LSM
• Assessed staffing and recruitment needs
• Monitored procurement, storage, preparation, cooking, handling, and serving of food
• Planned and directed employee training programs
• Maintained cleaned and safe environment
Restaurant Assistant Manager 2005 – 2006
• Managed all areas of the operations during scheduled shifts
• Assessed staffing and recruitment needs
• Monitored procurement, storage, preparation, cooking, handling, and serving of food
• Planned and directed employee training programs
• Maintained cleaned and safe environment
Dining Supervisor 2003 –2005
• Managed all areas of the operations during scheduled shifts
• Assessed newly hired employee
• Monitored ordering of stock handling serving of food
• Planned and directed employee training programs
• Maintained cleaned and safe environment
Food ServerBurgoo Restaurant at Rockwell Branch2001 – 2003
WaiterKimpura Japanese Restaurant 2000 – 2001
Certificate of Training
• Golden Treasures Skills and Training Center of Meat Processing and Meat Procedure
• U.S Meat Export Federation on Qualities of US Meat and Meat Handling Techniques
EDUCATION
BS Hotel and Restaurant ManagementArellano University1997
Secondary Arellano University 1993
PERSONAL DATA
Date of Birth:July 12, 1976Weight: 130
Place of Birth:Makati CityHeight: 5’4
Nationality: Filipino
Status: MarriedLanguage: English, Filipino