MARIA SHENA L. VILLARIN

Odlot,Bogo ,Cebu City Philippines

Mobile no. 09364335575

Email: [email protected]

CAREER OBJECTIVE

To provide and ensure highest standard of service to all customers and staff by performing duties in a highly efficient, effective and professional manner while adhering to all business rules, policies and procedures.

PERSONAL DETAILS

Nationality         :   Filipino

Date of Birth      :   20 June, 1994

Age                   :   21 years old

Status               :   Single

EDUCATIONAL ATTAINMENT

Bachelor of Science in Tourism and Travel Management

(Dean’s Lister)

Indiana Aerospace University

Lapu-Lapu City, Cebu City Philippines                                                    2013-2014

7th Honourable Mention

San Roque Child Development School

Dakit, Bogo City, Cebu City Philippines                                                  2009-2010

4th Honourable Mention

Odlot Elementary School

Odlot, Bogo City, Cebu City Philippines                                                 2005-2006

PROFESSIONAL EXPERIENCE:

Iceberg Middle East L.L.C- Business Bay, Dubai-U.A.E   August 2015- December, 2015

Procurement Assistant/ Personal Assistant

·         To operate the divisions policies, systems and procedures within the section adhering to County Council policy, financial regulations and standing orders and appropriate legislation.

·         To arrange for the supply/allocation of office equipment and supplies, materials, and vehicles as required by the Department. This will include the following functions: preparation of specifications, tenders and schedules; obtaining and negotiating prices; obtaining quotations and placing orders and processing invoices.

·         To ensure that goods purchased are to specification in terms of quality, quantity and delivery and to advice on those suppliers who fail to meet specifications.

·         Responsible in making meeting schedules to the Manager.

Modern Systems Tourism- Deira, Dubai- U.A.E               November 2014- July, 2015

Travel Agent

·         promoting and marketing the business

·         dealing with customer queries and complaints

·         providing advice about visas or passports

·         maintaining statistical and financial records

·         planning

·         selling holidays and insurance

·         meeting profit or sales targets

·         preparing promotional materials and displays

Provincial Governor’s Office –Tourism, Province of Cebu   November2013-March 2014

On-The-Job Training (OJT)

·         Greet visitors and ascertain what each visitor’s wants and needs.

·         Responsible for the incoming and outgoing communications.

·         Maintained files for important and confidential documents.

·         Operates the fax and photocopier machine.

·         Performed other tasks that may be assigned from time to time.

·         Communicate and assist the visitors.

·         Giving talks about the culture, language and history.

HRM-TTM Society of Indiana Aerospace University                June 2013-March 2014

Student Auditor

·         Responsible in checking financial reports.

·         Preparing reports, commentaries and financial statements.

·         Responsible in Auditing of cash on hand and cash out.

·         Ensuring procedures, policies, legislation and regulations are correctly followed and complied with.

SKILLS and other QUALIFICATIONS

·         Flexible

·         Resourcefulness

·         Approachable

·         Stress Management

·         Confidence

·         Communication skills

·         Enthusiasm

·         Customer Service

·         Proficient in English, Filipino and Japanese(basic)

·         Know how to make Tour Packages and Visa packages

·         Devising and planning tours, and arranging itineraries

·         Computer Literacy Skills (MS Word, MS Excel, Internet Explorer          Keyboarding/Typing and anything about Office Works)

·         Knows how to conduct oneself with ability to promote good interpersonal    relations

CHARACTER REFERENCES

Miss Amihra R. Jalandoni

Assistant Manager

Iceberg Middle East L.L.C

Business Bay, Dubai- U.A.E

09998797174/0569487541

Rev. Fr. Sinfronio A. Atienza

Parish Priest

Immaculate Concepcion Parish

Madridejos, Cebu, Philippines

09272234289

Mr. Mario B. Calderon

Administrative Aide IV

Provincial Governor’s Office- Cebu Capitol

09353760660

Dr. Richard E. Pilapil

School Principal/ President-City of Bogo Alliance of Private Schools

San Roque Child Development School

Dakit, Bogo,Cebu, Philippines

09331488830

Mr. John Christopher S. Toring

Director, Student Affairs Office

Indiana Aerospace University

Basak, Kagudoy, Lapu- Lapu City,Cebu, Philippines

09364871211/513-9321