Dear Sir/Ma’am,

I am writing to apply for any position you think am capable into.

I’m a BS Management and Caregiver graduate. I’ve been to a financing company, data processing in content solution and grown to a retail industry as a data administrator/assistant supervisor  and my experience would be very helpful to be able to handle new challenges, learning and excelling at new technologies as needed in career opportunity.

I believe that my strong technical experience and education will make me a very competitive candidate the key strengths that I possess includes:

Able to work with minimum supervision: Hardworking, Flexible, Analytical and a team player with Strong Leadership. Can do administrative works & knowledgeable in ERP-SAP and a touch of Citrix

I can be reached via my cell phone +971-50-881-92-98.

Thank you for your time and consideration.

Sincerely Yours,

Ruby J. Bernal

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ruby j bernal

Murakabbat St. Deira, UAE

Contact Number (+971) 50-881-92-98

E-mail address: [email protected]

Objectives:

To serve your company with dedication, commitment, enhance and gain more knowledge about the job. To be part of an organization that promotes personal and professional growth essential for the future.

Experience

RELATIONSHIP OFFICER-     DUNIA FINANCE LLC –    Sharjah, UAE

Feb 17, 2015 – Present

Deliver high quality client service and managing customer relationships through effective relationship management. Responsible to drive profitable revenue & volume growth, analysis and satisfaction of customer personal finance and investment needs.

DELI/HOT FOOD ASSISTANT –     T. CHOITHRAMS & SONS LLC –   Dubai, UAE

October 1, 2011 – Dec 24, 2014

A team player and aim to help improve the sales. Supervise the whole counter in maintaining clean and hygienic working environment. Product knowledge, proper merchandising. Ensure that customers receive an efficient, friendly, consistent & personalized service with a smile. Manage customer complaints, feedbacks & suggestions.

SELLING ASSISTANT SUPERVISOR – SM SUPERMARKET/ SUPERVALUE INC – NRA, Cebu City, Philippines

October 1, 2002 – September 26, 2011

Promoted:                        From (2002)                             To (2005)

Selling Clerk                    Selling Assistant Supervisor

Part of the set-up team for store new stores. Supervise the whole selling area & warehouse and performs the task below as a:

Data Administrator Discover how to monitor key performance indicators, replenishment & forecasting is given attention, analyze operations to spot for the problems & understand the methodologies using SAP. Prepare monthly reports, stock taking inventory and proper scheduling of staff. Ensure the implementation of high score standard and guidelines in terms of cleanliness, orderliness, and procedures to follow to provide excellent customer service. Decision making in terms of determining the welfare of the store, customer and personnel. Handling coordination’s of store level concern and promotion to affiliates and clients.

In-charge Category of: Fresh/Food/Non Food/ Dry Goods/Promotions & Warehouse Strong leadership. Train the staff properly & educate them all to be more responsible in order to work effectively & efficiently. Monitor proper merchandising, FIFO and complete shelf tags. Implementations of promotions or any directive concerns from the management. Ensure to have a full selling display. Giving excellent customer service at all times. Counter Checker/Receiver (Using PDT/RF) Check generated PO’s versus supplier’s invoice and reject if need in accordance to. Expiry dates, quantity and quality of good received are checked. Strictly initiate schedule of deliveries to supplier and warehouses. Ensure that returned items are given to designated suppliers in a timely manner. Inputs accurately received materials into computer system for proper documentation. Proper storage of received items to chillers, freezers and warehouse within store, assets and supplies. CashierGreetings before and after the transaction. Must know how to identify the different tenders. Ensure to have adequate supply of change. For non-monetary, reports and records are kept for documentation. Maintain clean and orderly checkout counter. Handles complex customer service situations and escalates service issues when needed.

PRODUCTION ASSOCIATE – INNODATA XML CONTENT FACTORY, INC. – Subangdaku, Mandaue City, Cebu, Philippines

Mar. 6, 2000 to Sept. 28, 2002

Formatter       – Format the documents provided with the SPECS specified by the clients.

Pre-selector    – Capture relevant images according to the given format and book classification.

Scan-editor     – Scan & edit turn pages provided by the Pre-selector.

SELLING CLERK – SM SUPERMARKET/ SUPERVALUE INC.  – NRA, Cebu City, Philippines

May 5, 1999 to Oct. 5, 1999

Responsible for the refilling of stocks and arrangement of stocks both in the selling & warehouse, know how to categorize goods accordingly and to delegate work properly. Handling merchandisers and sales clerk in their respective area of assignment, proper merchandising.

EDUCATION

Bachelor of Science in Commerce Major in Management                                                       1997 – 2001

University of Cebu

Caregiver                                                                                                                                October 2006

Fil-Canadian Training and Development Center for Caregiver

SKILLS

Knowledgeable in:

ERP SAP (System Application & Product in Data Processing), EFRS (Enterprise Food Retail System), SMS (Stock Monitoring System), Know how to use PDT (Portable Data Terminal/RF), Computer skills (MS Word, MS Excel, MS power Point, MS Paint, MS Outlook).