Abegyn M. Boongaling Tutor/Online Teacher; Customer Service; Collections Specialist; Personal Assistant; Bank Teller; Sales Personnel
Philippines Facebook account Instagram AccountI am hoping to get accepted in a job related to teaching, customer service or administrative work abroad. I am very passionate about my work and consistently driven to do my best at any field I am at. I thrive on challenge and constantly set goals for myself. I’m not comfortable with settling, and I’m always looking for an opportunity to do better and achieve greatness. In my previous role, I was promoted to be a top tutor in less than 3 months.
Education
- June 2010- October 2015 Bachelor of Arts in English Language at Divine Word College of Calapan
Experience
- November 2015- March 2018 Collections Specialist at Alorica Alorica Inc.
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Responsibilities:
• Collect payments on past due bills.
• Call customers using telephone.
• Inform clients of overdue accounts and amount currently owed.
• Attempt to collect payment.
• Ensure all customer information is correct, including phone numbers and addresses.
• Listen to customer’s story and determine if debt can be collected.
• Set up repayment plans and new terms of sale.
• Offer advice or refer customers to debt counselors.
• Record new commitment to repay debt.
• Follow federal and state laws dealing with debt collection. - March 2018-present Homebased English Teacher at Acadsoc Inc.
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Responsibilities:
• To provide standard ESL courses to Chinese students (from children to working adults) using Acadsoc’s online teaching system.
• Update class schedule or availability to supervisor one-week advance.
• Clock in the teaching website before the class time and conduct all lessons on the schedule (class table)
• Doing corrections and conducting effective instruction during the classes.
• Doing assessments and tests for the students.
• Abiding by school regulations and management, achieving the teaching goal as scheduled with high quality.